Receptionist/After Care Provider - Lower School - Part time St. Catharines, ON

Kaizen Lab Inc.; Ontario; On-site; CAD 30,000 - 50,000; Part time

Job summary

An established educational institution is seeking a friendly and enthusiastic individual to join their Lower School Reception team. This role involves greeting students and visitors, answering phone calls, and assisting with administrative tasks. The ideal candidate will have strong interpersonal and communication skills, along with experience in an educational environment. This is a fantastic opportunity to contribute to a vibrant community dedicated to lifelong learning and development. If you are passionate about education and enjoy working with children, this position is perfect for you.

Qualifications

• Minimum three years’ administration experience, preferably in an educational environment.
• Current First Aid and CPR certification an asset.

Responsibilities

• Greet and direct students, parents, and visitors at the reception.
• Assist with administrative duties and maintain a safe environment during aftercare.

Skills

Interpersonal Skills

Communication Skills

Problem-Solving Skills

Adaptability

Education

Post-secondary education in administrative program

Tools

MS Office

SignUpGenius

Pick A Time

Job description

THE RIDLEY DIFFERENCE

Founded in 1889, Ridley College is a co-educational boarding and day school with over 750 students in JK to Grade 12 from more than 55 countries worldwide. Education at Ridley is 'learner-centred' and inquiry-based, enhanced by the International Baccalaureate (IB) curriculum. It places students at the heart of the learning experience and develops curiosity, open-mindedness, and agile thinking and doing. Guided by our vision, we aim to inspire flourishing lives to transform our globe.

We strive as a community to create a culture of belonging on campus based on trust, collaboration and cooperation, and to promote and deepen these shared values in all we do. Joining the team at Ridley means you are committed to life-long learning and development, have integrity and value being of service in a richly diverse community. Attracting, developing and retaining people who thrive in Ridley’s positive education culture that recognizes and celebrates individual strengths is critical to our success.

Ridley College is located on 90 picturesque acres in St. Catharines, Ontario, in the heart of the Niagara Peninsula and is comprised of a stunning blend of century-old buildings housing modernized technology.

OVERVIEW

We are seeking a friendly and enthusiastic individual to assist with our Lower School Reception for the start of the 25/26 school year this September. Hours of work will be Monday to Friday from 11:45am to 3:00pm. This position may also be required to assist with our aftercare programme between 3:00pm-6:30pm. This position will work the school year from September to June.

Key reception duties will include:

•Greets, receives, and directs all students, parents and outside visitors as needed, including late students (specifically younger students) to class if they are late

•Answers all incoming/outgoing phone requests from parents and teachers

•Respond as appropriate to incoming emails and other inquiries, including follow up for any excusal issues for student absence, contact Health Centre Nurse regarding a child illness

•Distribute packages and mail and complete any filing required

•Receive various items dropped off, to be picked up by students or staff, including lost and found items.

•Assist with the Lower School activities and club coordination and signup

•Assist the Lower School Head and Administrative Assistant with administrative duties when needed.

•If assigned After Care hours, duties will include:

•always maintaining a safe and supervised environment

•plan and facilitate a range of activities to engage students

•follow and enforce all safety guidelines and procedures, including health and safety protocols

•maintain accurate attendance records and incidents reports

•report all incidents and discipline issues to Lower School Head

•always display a pleasant and enthusiastic demeanor

•communicate effectively to parents and students regarding any issues or concerns

QUALIFICATIONS

•Post-secondary education in an administrative program would be an asset.

•Minimum three (3) years’ administration experience, preferably in an educational environment

•Knowledge of standard desktop software (ex. MS Office, database), general office equipment (ex. fax, photocopier), as well as knowledge of SignUpGenius, Pick A Time will be an asset.

•Excellent interpersonal skills, exemplary communication skills, and problem-solving skills with a strong ability to exercise tact and discretion in welcoming callers and visitors and responding to requests

•Strong sense of professionalism and teamwork

•Ability to maintain confidentiality with a high degree of sensitivity and diplomacy when engaging with faculty, students and families

•Strong ability to adapt to changing situations and coping with stressful situations.

•Experience working with young children/students

•Demonstrated capacity to physically assist children, including lifting and meeting physical demands analysis when necessary.

•Current First Aid and CPR certification an asset.

HOW TO APPLY

Deadline for applications: May 14, 2025

While all applicants are thanked for their interest, only those chosen for interviews will be contacted.

As a condition of employment, a satisfactory Vulnerable Persons Screening Report must be provided.

Ridley College is committed to fostering an inclusive, accessible, and equitable environment where everyone feels respected, valued and supported. Accommodations are available for applicants with disabilities throughout the recruitment process. If you are selected to participate in the recruitment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used in order to ensure your equal participation.