Receptionist Administrator - Vancouver

MD Financial Management; Vancouver; On-site; CAD 45,000 - 55,000; Full time

Job summary

A financial services firm in Vancouver is seeking an experienced Administrative Assistant to support client relationships and manage office systems. Key duties include maintaining office operations, performing reception tasks, and facilitating regional initiatives. The ideal candidate has a diploma in Business Administration, excellent organizational and communication skills, and a minimum of three years' experience in a related role. Join a dynamic team and contribute to a customer-focused environment.

Qualifications

• Three+ years' experience in an administrative or clerical position, preferably with a financial services company.
• Working knowledge of RRSPs, RRIFs, mutual funds, and client services would be an asset.

Responsibilities

• Champion a customer-focused culture to deepen client relationships.
• Maintain office systems including network administration and reference files.
• Lead management of facilities operations and delivery management.
• Perform reception duties, including answering the telephone and greeting clients.
• Complete regional reporting requests and data analysis.

Skills

Organizational skills

Communication skills

Attention to detail

Initiative and resourcefulness

Team collaboration

Education

Community college diploma in Business Administration

Tools

MS Word

MS PowerPoint

Job description

Is this role right for you?

In this role you will :

• Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

Maintain office systems including but not limited to network administration, telephone and voice mail programs, reference and product files, branch library, and Product & Procedures manual.

Lead management of facilities operations as well as delivery and change management of facilities-related changes.

Liaise with Facilities to support leasehold improvements, lease renewals, and planned moves.

Perform reception duties including answering the telephone, greeting clients, managing incoming & outgoing mail & courier, and booking client appointments.

Complete regional reporting requests & data analysis.

Manage regional administration tasks for GIC Maturity Report / Letter Generation, Cash Report Generation, and SOTI.

Coordinate and execute a variety of regional initiatives including seminars, Client Forums, and Professional Development Days, and coordinate logistics as required.

Assist with branch compliance duties including maintaining the security checklist and Business Continuity Plan.

Participate in various regional meetings and special projects.

Liaise with external partners such as medical associations, accounting firms, etc., for regional projects.

Other administrative tasks.

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Actively pursue effective and efficient operations of your respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML / ATF / sanctions, and conduct risk.

The Must Haves :

• Community college diploma in Business Administration or equivalent.

Three+ years’ experience in an administrative or clerical position, preferably with a financial services company.

Working knowledge of RRSPs, RRIFs, mutual funds, and client services would be an asset.

Excellent computer skills including MS Word, MS PowerPoint, and a good understanding of current corporate applications.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have :

• Strong organizational skills.

Excellent communication skills.

Initiative and resourcefulness.

Ability to work effectively and collaboratively within a team.

Attention to detail.

Well-organized with high energy, effective communication skills.

Enjoys a fast-paced environment and is highly professional.

Team player with a desire to consistently create a positive work environment.