Receptionist & Administrative Assistant (On-site)

BFL Canada; Hamilton; Hybrid; CAD 45,000 - 55,000; Full time

Job summary

A leading insurance brokerage firm in Hamilton is seeking a Receptionist & Administrative Assistant. The role involves greeting guests, handling incoming calls, and maintaining office supplies. Ideal candidates have 1-3 years of experience, communication skills, and knowledge of the insurance industry. This position offers competitive salaries and a hybrid work schedule.

Benefits

Generous medical and dental coverage

Telemedicine

Employee assistance program

Retirement and savings programs

Wellness allowance

Year-round social activities

Qualifications

• 1-3 years of experience in an admin or support position.
• Good knowledge of the insurance brokerage industry.
• Strong verbal and written communication skills.

Responsibilities

• Greet guests in a friendly and courteous manner.
• Answer all incoming calls efficiently and professionally.
• Maintain the reception area and kitchen supplies.

Skills

Administrative support

Customer service

Microsoft Office Suite

Communication skills

Organizational skills

Job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.

We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.

We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.

We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.

We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.

We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a receptionist & administrative assistant to join our team in our Hamilton office!

As a Receptionist & Administrative Assistant, you will be responsible for being the face of BFL.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a receptionist & administrative assistant

Core Duties

• Greet guests in a friendly and courteous manner – ensuring professionalism at all times; advises team members in a timely fashion of their guests’ arrival
• Answer all incoming lines quickly, efficiently, and professional manner
• Know the teams in the office and provide backup service
• Open and distribute incoming mail and courier deliveries. Ensure efficient courier management.
• Triage the incoming Insurance policies through our internal portal to the right department and Teams.
• Keep track of incoming cheques, and date stamps
• Efficiently distribute incoming faxes through the fax server
• Maintain office (stationary) and kitchen supplies, i.e., coffee / paper towels / water etc. Ensure upkeep of the kitchen and reception areas.
• Ensure upkeep of the Meeting and Board rooms.
• Arrange for catering as required
• Maintain reception manual ensuring it is always current
• Be part of the Health Safety Committee & Social Committee (Social is optional)
• Building Maintenance Requests as needed
• Main point of contact for Building management, informing staff of building notices as required
• Request from the Building, maintain and record work orders for items in need of repair in office
• Arrange & record service calls & requests with outside Contracts, housekeeping in Hamilton
• Track / record workstation space, track / record keys for each workstation-desks, cabinet doors
• Ad Hoc duties as required

Our ideal candidate

• 1-3 years of experience in an admin or support position
• Good knowledge of the insurance brokerage industry
• Computer savvy, with excellent knowledge of Microsoft Office Suite.
• Strong verbal and written communication skills
• Ability to work well independently and as part of a team
• Proactive and eager to find efficiencies
• Excellent organizational and time management skills
• Detail oriented
• Ability to work well with others throughout the organization

Who we are

Founded in 1987 by Barry F.Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,450 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

More about us

Let’s stay in touch: follow us to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: bflcanada.ca/

BFL CANADA is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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