Receptionist/Administrative Assistant

RPMGlobal; Trail; On-site; CAD 42,000 - 48,000; Full time

Job summary

An established industry player is seeking a Receptionist/Administrative Assistant to join their dynamic team. In this role, you'll be the first point of contact, managing client interactions and supporting administrative functions. Your attention to detail and strong communication skills will ensure high-quality deliverables and client satisfaction. The company fosters a supportive environment where your professional growth is prioritized. With a focus on community and collaboration, this role offers a unique opportunity to contribute to a purpose-driven organization. If you thrive in a fast-paced setting and are eager to learn, this position is perfect for you.

Benefits

Profit Sharing

Flex Days

RRSP Contributions

Firmwide Holiday Closure

Wellness Benefits

Concierge-like Benefits

Work from Anywhere in Canada (Summer for 4 Weeks)

Qualifications

• 2-4 years of administrative experience, preferably in professional services.
• Excellent data entry and word processing skills with high attention to detail.

Responsibilities

• Answering and directing phone inquiries, greeting clients, and managing schedules.
• Preparing documents, proof-reading, and maintaining client files.

Skills

Data Entry

Word Processing

Problem-Solving

Client Service Mindset

Communication Skills

Multi-tasking

Attention to Detail

Education

High School Diploma

Administrative Experience (2-4 years)

Tools

Microsoft Office

Accounting Software (e.g., Caseware)

Job description

Who we are
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like DoaneGrant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

As a Receptionist/Administrative Assistant your responsibilities will include:

1. Answering and directing telephone inquiries
2. Greeting external clients
3. Coordinating schedules of staff
4. Receiving payments
5. Receive/send daily couriers
6. Working independently and within a team environment to support the client service staff to produce high quality client deliverables
7. Managing electronic and paper-based client files and compilations of tax returns
8. Format financial statements in compliance with Firm standards
9. Preparation of letters and reports using firm templates in compliance with Firm standards
10. Proof-read, review for quality and verify content before finalizing any client deliverables
11. Preparing hard files for clients based on requests from the external client service team and new client setup processes
12. E-filing as required
13. Scan documents and embed in electronic file
14. Participate in training and stay current with DoaneGT software
15. Provide billing support using various DoaneGrant Thornton systems and in accordance with the terms of the engagement letter
16. Assist in the preparation and submission of time and expense reports for the partner(s) supported
17. Organize information and maintain database for marketing purposes using our contact relationship management software
18. Plan and coordinate cost-effective and sometimes complex domestic and international travel arrangements and itineraries for individuals and groups
19. General administrative duties including, but not limited to: filing, photocopying, scanning, faxing and mailing

DoaneGrant Thornton
If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others' shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At DoaneGrant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Receptionist/Administrative Assistant? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:

1. 2 to 4 years of recent administrative experience; professional services experience is an asset
2. Excellent data entry and word processing skills with high attention to accuracy and detail. Must have an aptitude for proofreading and suggesting alternatives
3. Professional and eager to learn with a desire to become a strong contributing member of our administrative team
4. Ability to multi-task, prioritize, and be skilled at working within tight deadlines
5. Take initiative, with strong problem-solving skills
6. Excellent verbal and written communication skills
7. Excellent client service mindset
8. Computer savvy with the ability to learn and troubleshoot various computer programs including Microsoft Office
9. Experience with AP, AR, or any accounting software is an additional benefit (Ex. Caseware)
10. Experience in financial statement preparation an asset
11. Occasional overtime may be required during peak season

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

What's in it for you?
Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

At Doane Grant Thornton, we’re committed to ensuring our compensation practices are fair, equitable and competitive. To get the conversation started, we’re happy to share that our current base salary for this role ranges from $42,000-$48,000 in Trail, BC. If this role is available in another location(s), the associated salary range in that location(s) may vary based on relevant factors, including geography.

Are you ready to Discover Your Purple?

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