Receptionist/Administrative Assistant

Aviva Canada; Markham; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the insurance sector is seeking a Receptionist/Administrative Assistant for their Markham office. The successful candidate will serve as the first point of contact for clients and visitors, providing exemplary customer service while also performing various administrative tasks. This role requires excellent communication skills, strong organizational abilities, and a proactive attitude, ideally suited for someone with a background in customer service or administration.

Benefits

Base compensation

Eligibility for annual bonus

Health benefits

Competitive vacation package

Corporate wellness programs

Qualifications

• Minimum 5+ years of administrative/reception/customer service experience.
• Professional, pleasant, and enthusiastic demeanor.
• Ability to work independently in a proactive manner.

Responsibilities

• First point of contact for all visitors and clients.
• Provide administrative support to the Operational Resilience division.
• Coordinate with Corporate Security and Facilities representatives.

Skills

Customer service

Problem-solving

Organizational skills

Strong English communication

Multi-tasking

Tools

Microsoft Office

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We currently have a career opportunity for an enthusiastic and professional individual at our Markham location for a Receptionist/Administrative Assistant. This role will be an on-site opportunity in our head office location at 10 Aviva Way in Markham, Ontario.

Does this sound like your next job? Read on!

What You’ll Do

• You will be the first and central point of contact for all visitors and clients to the Markham office, creating a positive and professional first impression of Aviva Canada.
• Receive Aviva clients and visitors and ensure prompt contact is made with the appropriate individual or department within Aviva.
• You will apply your strong customer service and problem-solving skills, while juggling multiple demands, and at times unhappy customers.
• Warm and engaging demeanor with the ability to comprehend and interpret instructions to ensure understanding. Ability to assess circumstances, empathize and offer help.
• Provide administrative support to the Operational Resilience, Safety and Security division as needed.
• Coordinate with Corporate Security and Facilities representatives to ensure coverage and support ongoing initiatives.
• High level of integrity and professionalism; willingness to own actions from beginning to end; enthusiasm and flexible approach to work.
  
  

What You’ll Bring

• Minimum 5+ years of administrative/reception/customer service experience
• You have a professional, pleasant and enthusiastic demeanor
• The ability to work independently in a pro-active manner
• Excellent organizational skills
• Must have strong English communication skills
• You are well versed and comfortable with multi-tasking
• Must have strong experience with Microsoft Office
  
  

What You’ll Get

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
• Corporate wellness programs to support our employees’ physical and mental health
  
  

Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.