Receptionist (6 months contract) CIBC Wood Gundy

CIBC; London; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist for a 6-month contract. This role involves managing the reception area and providing exceptional customer service to clients. You will support the branch operations and engage in relationship-building activities within the community. Ideal candidates will possess strong communication skills and a passion for client engagement. Join a forward-thinking team that values your contributions and offers a supportive environment for professional growth. This is a fantastic opportunity to make a meaningful impact in the banking sector while developing your career.

Benefits

Competitive compensation

Banking benefits

Wellbeing support

Employee assistance programs

Social recognition program

Qualifications

• Strong communication skills and a focus on customer service.
• Ability to engage clients and build relationships effectively.

Responsibilities

• Provide administrative support and manage the reception area.
• Enhance client interactions and ensure operational efficiency.

Skills

Branch Banking

Communication

Customer Experience (CX)

Customer Service

Office Administration

Prioritization

Problem Solving

Reception Duties

Relationship Building

Teamwork

Education

Degree or diploma in business

CSC certification

Job description

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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com.

What You'll Be Doing

CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and providing excellent customer service to clients. You will also ensure the efficiency of the operations of the branch through a wide range of administrative activities.

At CIBC, we enable the most optimal work environment for you to thrive in your role. To perform the work successfully, you’ll be on-site full-time Monday through Friday.

How You'll Succeed

• Client engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.
• Relationship building - Increase CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.
• Innovation - Make an impact by assisting in problem solving and finding solutions, often going above and beyond to help find resolutions.
• Administrative support - Maintain compliance standards in client dealings and client files. Conduct administrative activities and engage in processes related to branch management.

Who You Are

• You know that details matter. You notice things that others don't. Your critical thinking skills help inform your decision-making.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• You have a degree or diploma in business; CSC certification is an asset.
• Values matter to you. You bring your authentic self to work and live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to unlock your potential.

• We recognize you in meaningful, personalized ways, including competitive compensation, banking benefits, wellbeing support, and additional programs such as employee and family assistance and MomentMakers, our social recognition program.
• Our spaces and technological tools facilitate collaboration and innovation to make a difference for our clients.

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel they belong. We seek applicants with diverse abilities and provide an accessible application process. If you need accommodation, please contact [e-mail].
• You must be legally eligible to work at the specified location(s) and, if applicable, hold a valid work or study permit.
• You may be asked to complete assessments and skills tests (such as simulations, coding, French proficiency, MS Office). Our goal is to learn about your full potential and provide opportunities for you to learn more about us.

Expected End Date

2025-11-21

Job Location

London-255 Queens, 2200

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Branch Banking, Communication, Customer Experience (CX), Customer Service, Office Administration, Prioritization, Problem Solving, Reception Duties, Relationship Building, Teamwork

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Banking