Receptionist

HUB International; Vancouver; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading insurance broker in Vancouver is seeking a detail-oriented Receptionist to join their team. In this role, you will manage incoming calls, greet customers, and provide general office support. The ideal candidate has at least 2 years of reception experience, strong customer service skills, and proficiency in MS Office. Competitive compensation and a collaborative work environment are part of the offer.

Benefits

Competitive salary

Company matching RRSP contributions

Tuition financing and training

Flexible benefits options

Mental and physical wellness initiatives

Qualifications

• Minimum 2 years of Reception experience in a fast paced environment.
• Strong customer service experience and ability to multitask.
• Experience handling a busy switchboard with multiple lines.
• Strong MS Office (Word, Excel, and Outlook) skills.
• Excellent verbal and written communication skills.
• Highly organized and efficient in managing responsibilities.

Responsibilities

• Answering and transferring incoming calls via the switchboard.
• Greeting customers in person and over the phone.
• Managing a shared inbox to triage and redirect office inquiries.
• Liaising with office and building maintenance firms.
• Processing insurance licensing.
• Coordinating courier services.
• Assisting with boardroom bookings and setup.
• Providing general office support as needed.

Skills

Customer service

Multitasking

MS Office

Communication

Organizational skills

Job description

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.

What We’re Looking For

If you’re a detail-oriented individual with a passion for people – YOU can be our next Receptionist at our Bentall office in downtown Vancouver. This is your opportunity to become part of an industry leading team today!

Requirements

• Minimum 2 years of Reception experience in a fast paced environment
• Strong customer service experience and ability to multitask
• Experience handling a busy switchboard with multiple lines
• Strong MS Office (Word, Excel, and Outlook)
• Ability to work collaboratively as a key member of a team and independently
• Excellent verbal and written communication skills
• Highly organized and efficient in managing responsibilities
• Professional, dependable, and comfortable in a structured office environment
  

A Day in the Life

• Answering and transferring incoming calls via the switchboard
• Greeting customers in person and over the phone
• Managing a shared inbox to triage and redirect office inquiries
• Liaising with office and building maintenance firms
• Processing insurance licensing
• Coordinating courier services (arranging pick-ups, tracking deliveries, maintaining supplies, and distribution)
• Coding and submitting invoices for payment
• Assisting with boardroom bookings, catering, setup, and cleanup
• Placing, tracking, and stocking various office supplies
• Providing general office support as needed
• Assisting with onboarding new employees (e.g., phone setup, name plate)
• Placing service calls for office equipment
• Other duties and responsibilities as assigned
  

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Competitive compensation: Base salary + Industry leading commission structure
• Company matching RRSP contributions
• Tuition financing and career-related training and development
• Customizable flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative and team-oriented environment
• Ongoing personal and career development
  

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page !

Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel Required

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.

What We’re Looking For

If you’re a detail-oriented individual with a passion for people – YOU can be our next Receptionist at our Bentall office in downtown Vancouver. This is your opportunity to become part of an industry leading team today!

Requirements

• Minimum 2 years of Reception experience in a fast paced environment
• Strong customer service experience and ability to multitask
• Experience handling a busy switchboard with multiple lines
• Strong MS Office (Word, Excel, and Outlook)
• Ability to work collaboratively as a key member of a team and independently
• Excellent verbal and written communication skills
• Highly organized and efficient in managing responsibilities
• Professional, dependable, and comfortable in a structured office environment
  

A Day in the Life

• Answering and transferring incoming calls via the switchboard
• Greeting customers in person and over the phone
• Managing a shared inbox to triage and redirect office inquiries
• Liaising with office and building maintenance firms
• Processing insurance licensing
• Coordinating courier services (arranging pick-ups, tracking deliveries, maintaining supplies, and distribution)
• Coding and submitting invoices for payment
• Assisting with boardroom bookings, catering, setup, and cleanup
• Placing, tracking, and stocking various office supplies
• Providing general office support as needed
• Assisting with onboarding new employees (e.g., phone setup, name plate)
• Placing service calls for office equipment
• Other duties and responsibilities as assigned
  

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Competitive compensation: Base salary + Industry leading commission structure
• Company matching RRSP contributions
• Tuition financing and career-related training and development
• Customizable flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative and team-oriented environment
• Ongoing personal and career development
  

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page !

Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel Required

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail] . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

About Us

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected— through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.