Receptionist

Jhubz.com; Quebec; On-site; CAD 30,000 - 40,000; Full time

Job summary

Une entreprise dynamique à Québec recherche un(e) agent(e) de service à la clientèle pour un poste permanent. Le candidat idéal sera responsable de l'accueil des clients, de la gestion des appels et de la fourniture d'informations essentielles. Un diplôme d'études secondaires et une expérience de 1 à 2 ans sont requis, ainsi qu'une excellente communication interpessonnelle.

Benefits

Plan de soins de santé

Couverture des services paramédicaux

Assurance vie

Formation / apprentissage payé

Temps libre payé (bénévolat ou jours personnels)

Programme de bien-être

Qualifications

• Min 1 an d'expérience en service à la clientèle.
• Diplôme d'études secondaires requis.
• Capacité à travailler de manière organisée et fiable.

Responsibilities

• Accueillir les clients et les orienter vers le service approprié.
• Fournir des informations de base au public.
• Gérer les appels téléphoniques et enregistrer les messages.

Skills

Compétences interpersonnelles efficaces

Excellente communication orale

Excellente communication écrite

Organisé

Fiabilité

Capacité à multitâches

Education

Certificat de diplôme d'études secondaires

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
  
  

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Perform data entry
• Provide customer service
  
  

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Ability to multitask
  
  

Screening questions

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
  
  

Health benefits

• Health care plan
• Paramedical services coverage
  
  

Financial benefits

• Life insurance
  
  

Other Benefits

• Learning/training paid by employer
• Other benefits
• Paid time off (volunteering or personal days)
• Wellness program
• Work Term: Permanent
• Work Language: French
• Hours: 38 hours per week