Receptionist

Deutsches Altenheim; Pelham; On-site; CAD 35,000 - 45,000; Part time

Job summary

Join a compassionate team at a skilled nursing residence, where you will play a vital role as a Receptionist. This position involves managing a bustling lobby, greeting visitors, and ensuring a welcoming environment for residents and their families. You will handle phone calls, provide information, and assist with administrative tasks, all while fostering a warm atmosphere. If you take pride in serving others and enjoy working in a collaborative setting, this opportunity is perfect for you. Embrace the chance to make a difference in the lives of our elderly population while supporting their independence and well-being.

Qualifications

• High degree of interpersonal skills to relate to diverse individuals.
• Good judgment and initiative are essential.

Responsibilities

• Manage a busy reception area, greeting and directing visitors.
• Answer and screen incoming calls professionally.
• Participate in residents' leisure activities and ensure safety.

Skills

Interpersonal Relations

Office Skills

Customer Service

Job description

Per-Diem Receptionist - German Centre

Deutsches Altenheim located in West Roxbury, MA, is a skilled nursing residence, assisted living and post-acute care provider that consistently delivers high-quality, compassionate care while focusing on the development of innovative programs and services that enable individuals to live as independently as possible.

We are seeking an individual that takes pride in delivering excellence in serving others, especially our elderly population.

Position Summary:

The Receptionist manages the fast-pace, busy lobby and reception area. The Receptionist is responsible for greeting and directing all visitors, including vendors, residents, resident family members and applicants. The Receptionist must ensure compliance of building security and adhere to the sign-in and security alarm procedures. The Receptionist will be responsible for answering a multi-line switchboard and connecting callers with the appropriate department or resource. The Receptionist will handle administrative tasks and accept company deliveries. This position is a job-share with another part-time Receptionist, so partnering together with them is key, in-addition to working collaborative and coordinating schedules for coverage if needed.

Duties:

• Answers and screens all incoming telephone calls in a courteous and professional manner
• Gives basic facility information such as brochures and informational packets to persons requesting such materials. Forwards inquiries regarding admission to the Executive Director or appropriate staff. Conducts informational tours of the facility's first floor common areas answering the questions they can.
• Greets all visitors in a friendly, courteous and professional manner. Screen and requires visitors to sign-in at the reception desk. If requested to do so, locates resident and announces visitors.
• Performs other clerical duties, such as photocopying, as assigned by the Administrative Assistant or by department heads.
• Responsible for participating in, helping with, and supporting the residents leisure moments activities.
• Is constantly aware of resident safety issues and advises appropriate staff when something doesn't seem right.
• Has read and understands all emergency procedures, policies and protocols of the facility and will follow such should the need arise.

Qualifications:

• Must possess a high degree of interpersonal relations skills with the capability of relating to a variety of people and personalities. Must use good judgment and take initiative when necessary.
• Must have working knowledge of office and clerical skills.

Hours:

• Per-Diem - 10am-6pm E/O Weekend

German Centre is an equal opportunity employer, veterans & disability. All qualified individuals will be considered for employment without regard to race, color, religion, gender, sexual orientation, sexual identity or expression, genetics, national origin, age, disability, pregnancy, political affiliation, veteran status or any other status that is protected by local, state or federal law.