Receptionist

emergiTEL Inc.; Oakville; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company is looking for a dynamic Receptionist to be the first point of contact for visitors and staff in their professional setting in Oakville, Ontario. The role emphasizes exceptional customer service, strong communication, and proficiency with digital tools. You will manage visitor interactions and support administrative functions to ensure a seamless experience in a highly interactive environment.

Qualifications

• 1–2 years of experience in a receptionist, front desk, or administrative support role preferred.
• Proficient in Microsoft Teams, Outlook, Word, Excel, and spreadsheets.
• Friendly, proactive personality with strong communication skills.

Responsibilities

• Greet visitors, assist with sign-in and registration.
• Answer and direct incoming calls, manage internal inquiries.
• Support staff with meeting room scheduling and administrative tasks.

Skills

Communication

Customer-Oriented

Digital Navigation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Microsoft Teams

Outlook

Job description

We are looking for a dynamic and personable individual to join our team as a Receptionist. In this client-facing role, you will be the first point of contact for both internal employees and external visitors, helping create a professional and welcoming environment. You will also support daily operations and administrative functions to ensure seamless workplace experiences.

Work Environment:

• Highly interactive, professional setting

• Direct engagement with internal teams and external guests

• Strong emphasis on providing exceptional service and maintaining security protocols

Key Responsibilities:

• Greet and welcome visitors upon arrival

• Assist guests with sign-in and registration processes

• Distribute visitor and temporary access badges

• Answer and direct incoming calls to appropriate departments

• Manage and respond to internal inquiries via Microsoft Teams

• Support staff with meeting room scheduling

• Coordinate with security personnel, providing basic guidance and assistance

• Perform administrative tasks such as database cleanup and badge audits

Must-Have Qualifications:

• Proficient in Microsoft Teams, Outlook, Word, Excel, and spreadsheets

• Strong phone and email communication skills

• Comfortable navigating digital tools and systems

• Friendly, proactive, and customer-oriented personality

Nice-to-Have:

• Experience working in a facilities or office operations environment

Education and Experience:

• High school diploma or equivalent required

• 1–2 years of experience in a receptionist, front desk, or administrative support role preferred

Software Skills:

• Microsoft Office Suite (Teams, Word, Excel)

• Outlook for email and calendar management