Receptionist

Ubisoft Entertainment; Montreal; On-site; CAD 40,000 - 50,000; Full time

Job summary

A global gaming leader in Montreal seeks a full-time receptionist to welcome visitors, manage calls, and assist the internal store. The ideal candidate has strong customer service skills, proficiency in French, and can handle packages. This role offers a fixed schedule from 8 AM to 5 PM until December 23rd.

Qualifications

• Experience in a similar role or in a customer service position.
• Physical fitness to lift and handle packages for warehouse tasks.
• Proficiency in French, both spoken and written.

Responsibilities

• Welcome visitors and answer phone calls.
• Serve the internal store's clientele and assist with requests.
• Participate in store management and inventory tasks.
• Assist with reception and distribution of merchandise.

Skills

Customer-focused approach

Interpersonal skills

Communication skills

Ability to manage priorities

Teamwork

Initiative

Physical fitness

Proficiency in French

Proficiency with Microsoft tools

Basic knowledge of IT

Interest in gaming industry

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

As a receptionist at Ubi MTL, you’ll play a key role in daily client interactions and the management of the studio’s internal store.

What you’ll do

• Welcome visitors and answer phone calls.
• Serve and assist the internal store’s clientele with their requests.
• Participate in store management and inventory tasks.
• Assist with the reception, shipment, and distribution of merchandise.
• Distribute and retrieve material as needed.
• Manage the check-in and check-out of equipment and the shipment of parcels.
• Follow up with clients on completed tasks or services.
• Maintain the organization and cleanliness of the warehouse.
• Provide internal teams with requested information.
• Perform any other related tasks to support studio operations.

QUALIFICATIONS

What you bring to the team

• Experience in a similar role or in a customer service position.
• Customer-focused approach with strong interpersonal and communication skills.
• Ability to manage priorities, work in a team, and take initiative.
• Physical fitness to lift and handle packages (for warehouse tasks).
• Proficiency in French, both spoken and written.
• Proficiency with Microsoft tools (Word, Excel, PowerPoint).
• Basic knowledge of IT and electronic components (an asset).
• Interest in the gaming industry and production processes (an asset).

What to send our way

• Your CV highlighting your education, experience, and relevant skills.

Good to know

• Fixed schedule: 8 AM to 5 PM, every day at the studio.
• Full-time in the studio (not hybrid).
• Contract until December 23rd, with a start date as soon as possible.

ADDITIONAL INFORMATION

About Us

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed to Rainbow Six to Just Dance and more. We believe that diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing the boundaries of entertainment, join our journey and help create the unknown!

We embrace a hybrid work model that helps you stay connected with your team and aligned with business priorities, while giving you the opportunity to maintain your work-life balance. Note that some roles are fully office-based and are not eligible for hybrid work.

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