Receptionist

www.findapprenticeship.service.gov.uk - Jobboard; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A luxury hotel in London is seeking a Receptionist to create a warm and welcoming first impression for guests. Responsibilities include providing attentive service, answering queries, and embodying the hotel's core values. The role offers various benefits including discounted stays and social events. Ideal candidates will be well-presented and anticipate guest needs.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays across Nobu properties Worldwide

Discounted Pilates classes and Wellness treatments

Access to a suite of innovative learning opportunities

Up to 33 holiday days through length of service

Life Assurance Scheme

Free meals whilst on duty

Qualifications

• Good knowledge of OPERA beneficial and ensure all guest information is captured.
• Anticipates guest’s needs and provide them with a personalised, crafted experience.

Responsibilities

• Create a warm, welcoming and lasting impression for our guests.
• Provide a genuine, attentive, and friendly service to our guests.
• Answer any questions or queries regarding check in/check out times, room availability, hotel services.

Tools

OPERA

Job description

Closing date: 03/09/2025

As a Receptionist you will be responsible for creating a warm and welcoming first impression for our guests. Your tasks as Receptionist will include but will not be limited to:

• To create a warm, welcoming and lasting impression for our guests.
• To provide a genuine, attentive, and friendly service to our guests in order to reflect the Nobu standards.
• To answer any questions or queries regarding check in/check out times, room availability, hotel services etc.
• To always be well presented and in correct uniform.
• Good knowledge of OPERA beneficial and ensure all guest information is captured.
• Anticipates guest’s needs and provide them with a personalised, crafted experience.
• To be an ambassador for Nobu as well as someone who embodies our values and commitment to our teams.

BENEFITS OF JOINING OUR TEAM

• £1000 Refer a Friend Scheme
• 2 Hotel-wide social events a year including Employee Awards night
• Discounted overnight stays across Nobu properties Worldwide
• Discounted Pilates classes and Wellness treatments
• Opportunities to progress within our hotel and the wider portfolio
• Access to a suite of innovative and varied learning and project opportunities
• Mental Health First Aiders within the team
• Exciting wellness and volunteering opportunities
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts off all food and beverage
• Free meals whilst on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.