Receptionist

Brokerlink; Elliot Lake; On-site; CAD 35,000 - 45,000; Full time

Job summary

BrokerLink is looking for a dedicated Receptionist for their Elliot Lake office. The role involves managing customer inquiries, processing payments, and providing outstanding service in a supportive work environment. Applicants should possess strong organizational and communication skills, with experience in an office setting valued. BrokerLink offers flexible benefits, competitive compensation, and a commitment to diversity and inclusion.

Benefits

Flexible health and dental insurance benefits

Personal Spending allowance

RRSP with company matching

Employee Share Purchase Plan with matching

Dress for your day policy

Competitive compensation with bonus potential

Paid Time Off with 3 weeks vacation annually

Qualifications

• 2-5 years of office experience required.
• Proficiency in keyboarding and handling multiple priorities necessary.
• Ability to pass background and credit checks.

Responsibilities

• Answer multi-line phones and manage inquiries.
• Process payments and assist the billing team.
• Maintain the EPIC system and manage customer communications.

Skills

Teamwork

Customer-focused

Conflict resolution

Organizational skills

Communication skills

Education

High school diploma or higher

Tools

MS Office

EPIC

Job description

Being a part of BrokerLink means embodying our core values: acting with integrity, respecting others, maintaining a customer-driven mindset, striving for excellence, and treating everyone with generosity. These values underpin our commitment to diversity and inclusion, fostering a respectful and inclusive work environment.

We seek like-minded individuals dedicated to providing exceptional customer service with professionalism. We invest in our team members' success because their growth fuels our collective success. Our purpose is "we're here to help people," motivating us to retain and develop talented individuals long-term. We offer numerous growth opportunities in an environment that values our most important asset: you. With over 200 offices across Canada, we also offer flexible work arrangements.

We are looking for a Receptionist to join BrokerLink at our Elliot Lake, ON office on a Permanent Full-Time basis.

As part of our employee promise, here are some benefits of working with us:

• Flexible health and dental insurance benefits
• Personal Spending allowance for a healthy lifestyle
• RRSP with company matching
• ESPP – Employee Share Purchase Plan with matching
• Dress for your day policy
• Competitive compensation with bonus potential
• Employee discount programs including Apple, Bell, Rogers, and more
• Paid Time Off: personal days, volunteer days, exam/study leave, jury duty, starting at 3 weeks of vacation annually
• Recognition as one of Canada's best employers (Kincentric 2024)

Role Responsibilities:

• Answer multi-line phones and direct inquiries
• Manage walk-in customers and callers
• Provide excellent customer service
• Process payments, bank deposits, petty cash, and account coding
• Assist the billing team with client calls regarding payments
• Manage incoming/outgoing mail, faxes, and couriers
• Keep EPIC system and portals updated

Qualifications:

• High school diploma or higher
• 2-5 years office experience
• Strong teamwork and collaboration skills
• Proficiency in keyboarding and MS Office
• Customer-focused with conflict resolution skills
• Ability to handle multiple priorities
• Strong organizational skills
• Excellent communication skills
• Experience with EPIC is an asset
• Ability to pass background and credit checks

We thank all applicants; only those selected for an interview will be contacted.

BrokerLink is committed to accessibility and will provide accommodations upon request during the hiring process.

We foster an inclusive environment that celebrates diversity, making everyone feel welcome and valued.

Discover more about BrokerLink at: https://www.brokerlink.ca/campaign/discover-brokerlink

Join us and make a difference!