Receptionist

Cushman & Wakefield; Dartmouth; On-site; CAD 40,000 - 46,000; Full time

Job summary

Cushman & Wakefield is seeking a Receptionist in Canada to deliver a high level of front-desk service for clients, visitors, and colleagues within a corporate environment. You will manage greeting, mail, print, hospitality, and AV support while handling deliveries and general office coordination.

Key responsibilities include coordinating conference rooms, maintaining supplies, ensuring badge procedures, and supporting security and accessibility.

Responsibilities

• Perform all Reception duties required at the main office entrance.
• Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL, messenger, and other incoming packages).
• Process all outgoing USPS and accountable mail.
• Keep inventory of all supplies in mail areas - includes USPS and accountable mail.
• Assist and notify end users of mail and shipping protocols.
• Audit and update mail lists as needed.
• Arrange and maintain conference rooms for meetings, lunches, and events.
• Maintain pantry equipment and replenish supplies as needed.
• Greet all client employees, candidates, visitors, and customers.
• Answer phones and direct calls accordingly.

Job description

Job Title Receptionist Job Description Summary

This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support contracted service lines to include Reception duties, mail, print (MFD troubleshooting and maintenance), hospitality, facilities, escorting guest/vendors, and audio/visual support. Pick up and deliver copy jobs, mail, and packages.

Essential Responsibilities:

• Perform all Reception duties required at the main office entrance.
• Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL, messenger, and other incoming packages throughout floors to and from mailroom-Deliver print work as needed
• Process all outgoing USPS and accountable mail.
• Keep inventory of all supplies in mail areas-includes USPS and accountable mail.
• Assist and notify end users of mail and shipping protocols.
• Audit and update mail lists as needed.
• Support confidential document shredding in accordance with stated policy.
• Arrange and maintain conference rooms for meetings, lunches, and various events.
• Maintain inventory of all office supplies (general supplies, paper, toner, etc.)
• Prepare large volume print requests and finishing to colleague specifications.
• Quality checks all print work to ensure accuracy.
• Use of high speed MFD’s (multi-function devices)
• Monitor office for facilities related issues such as lights outages, carpet stains, wall damage, etc. and report accordingly.
• Ensure pantries have adequate supplies and replenish as needed.
• Maintain pantry equipment Coffee machine, ice, and water machines.
• Post client signage as requested in designated areas.
• Clean and make ready workstations/offices for new hires.
• Arrange conference rooms as needed for meetings to include beverage and food set-ups.
• Collect glass and dishware, load, wash and return items to designated floor locations.
• Order vending machine supplies as needed.
• Clean out refrigerators and microwaves weekly or as needed.
• First level audio/visual equipment check prior to scheduled meeting time, utilize established checklist.
• Report issues with audio/visual equipment to ensure quick resolution.
• Work overtime as needed to assist with special projects.
• Greet all client employees, candidates, visitors, and customers.
• Reinforce client’s badge policy by having all client employees that do not have their access badge to sign in before buzzing them through; additionally, ensure that all clients, visitors, and contractors sign in, show proper ID if needed, and are assigned a visitors’ badge.
• Contact client employees to announce their visitors so they can be escorted to the proper person/location.
• Advise visitor which conference room they will be in.
• Provide directions to and from the client campus, when needed.
• Answer phones and direct all calls accordingly.
• Must assist in supporting all service lines in addition to primary role.
• All duties as assigned

AAP/EEO Statement: C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace.

Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à [e-mail]. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.

INCO: “Cushman & Wakefield” About Cushman & Wakefield Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture. For additional information, visit www.cushmanwakefield.com