Receptionist

BDO; Calgary; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

Flexible personal time off

Wellbeing reimbursement

Job summary

BDO Calgary is seeking an organized Receptionist/Administrative Assistant to manage front desk operations, handle inquiries by phone and in person, and provide general administrative support. The role emphasizes professionalism, confidentiality, and a welcoming, energetic presence in a fast-paced environment.

The successful candidate will have strong Microsoft Office skills, at least 2 years in a customer-driven setting, and a diploma in Office Administration or equivalent.

Qualifications

• Clear and confident communication with others.
• Strong Microsoft Office skills for data entry and analysis.
• At least 2+ years in a fast-paced, customer-driven environment with multitasking.
• Office Administration diploma or related education is an asset.
• Ability to handle confidential information.
• Organized in a busy work environment.
• Cheerful, high-energy personality.
• Well organized with an eye for detail.
• Self-motivated and a good team player.
• Flexibility for hours and overtime as needed.

Responsibilities

• Attend to customer inquiries by phone or walk-in in a timely, professional manner.
• Receive and route calls, providing assistance and directing inquiries to proper departments.
• Receive and route incoming emails, faxes and voicemails and direct to proper departments.
• Maintain the front desk and reception area in an organized and professional manner.
• Maintain meeting areas in an organized and professional manner.
• Sort and deliver incoming mail, cheques and courier packages; post outgoing mail.
• Receive and process payments and prepare bank deposits.
• Create and/or update new customers and projects.
• Provide administrative support to the team.
• Assist in set up of meeting rooms and catering for training and various events.
• Deliver communication on general building maintenance.
• Ensure reception is opened/closed appropriately; manage security as required.
• Compliance work and other ad hoc duties as required.

Skills

Communication skills

Data entry

Customer service

Team player

Self-motivation

Education

Office Administration diploma

Tools

Microsoft Office

Job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

• Attending to all customer inquiries, whether by phone or walk-in, in a timely and professional manner
• Receiving and routing calls, providing assistance and directing inquiries to proper departments or individuals
• Receiving and routing incoming general emails, faxes and voicemails and directing to the proper departments or individuals
• Maintaining the front desk and reception area in an organized and professional manner
• Maintaining our meeting areas in an organized and professional manner
• Sort and deliver incoming mail, cheques and courier packages, post outgoing mail
• Receiving and processing payments in addition to preparing bank deposits
• Creating and/or updating new customers and projects
• Providing administrative support where needed to the team
• Assisting in set up of meeting rooms and catering for training and various events
• Delivering communication on general building maintenance
• Ensure reception is opened/closed appropriately, ensure security requirements set each night and holidays
• Compliance work and other ad hoc duties as required

How do we define success for your role?

• You demonstrate BDO’s core values through all aspects of your work: Integrity, Respect and Collaboration
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development

Your experience and education

• You have the ability to clearly and confidently communicate with others
• You have strong Microsoft Office skills for data entry and analysis
• You have at least 2+ years’ experience in a fast paced, customer driven environment, and have had experience in completing tasks simultaneously
• Office Administration diploma or similar education would be considered an asset
• Ability to work with and maintain confidentiality with sensitive information
• Ability to stay organized within a busy work environment
• You have a cheerful outlook and a high energy personality
• You are well organized and have an eye for detail
• You are self-motivated to work independently and are a good team player
• If you have training and/or experience in office administration tasks would be considered an asset
• Ability to work flexible hours and overtime as needed

Why BDO?

Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

At BDO, our people experience is guided by three core pillars— Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
• We support your achievement of personal goals outside of the office and making an impact on your community.
• We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
• We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm

Giving back adds up:

Where company meets community.BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter:

• We pay for performance with competitive total cash compensation that recognizes and rewards your contribution.
• We provide comprehensive benefits from day one, and a flexible personal time off policy.
• We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts:

We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.

Flexibility:

All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place. Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct:

Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada’s Privacy Policy can be found here:

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