Reception - Concierge

Amica Mature Lifestyles Inc.; Mississauga; On-site; CAD 35,000 - 45,000; Full time

Job summary

A senior living residence in Peel Region is seeking a Reception - Concierge to create a welcoming environment for residents and their families. This role involves providing excellent customer service and performing administrative tasks. Candidates should be proficient in MS Office and have experience in an office setting. Flexibility to work evenings and weekends is essential.

Qualifications

• Must thrive in a fast-paced setting and maintain professionalism at all times.
• Flexibility to work days, evenings, and weekends.

Responsibilities

• Greet and interact with residents, visitors, and the public in a friendly manner.
• Respond to inquiries and provide information.
• Answer phone calls, emails, and messages, directing them appropriately.
• Perform basic accounting and administrative tasks.
• Maintain resident files and perform general administrative duties.

Skills

Proficiency with MS Office (Word, Excel, Outlook, PowerPoint)

Experience in an office environment

Customer service skills

Job description

Job Description

RECEPTION – CONCIERGE

Amica Credit Mills

Full Time Evenings

3pm-11pm

Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL), Memory Care (MC), and Long Term Care (LTC) options, along with premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are central to our work. We are committed to enriching the lives of seniors, their families, and our team members. We celebrate diversity and foster an inclusive environment where everyone belongs.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, sexual and gender identities, Black, Indigenous, Racialized People, and Persons with Disabilities.

Join a team where you can make a positive impact every day.

The Opportunity :

As the Concierge, you will be the first point of contact for residents, families, and staff. You will create a welcoming environment, providing excellent customer service and administrative support. You should thrive in a fast-paced setting and maintain professionalism at all times.

What you will be doing :

• Greet and interact with residents, visitors, and the public in a friendly manner
• Respond to inquiries and provide information
• Answer phone calls, emails, and messages, directing them appropriately
• Perform basic accounting and administrative tasks
• Maintain resident files and perform general administrative duties

What you will bring :

• Proficiency with MS Office (Word, Excel, Outlook, PowerPoint)
• Experience in an office environment
• Flexibility to work days, evenings, and weekends

Requests for accommodations can be made at any stage of the recruitment process if the applicant meets the bona fide requirements for the position. Applicants should disclose their needs when contacted.

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