reception clerk - hotel

Horizon Trailer Park; Pointe-du-Chêne; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Reception Clerk for their hotel in Pointe-du-Chêne, New Brunswick. The ideal candidate will have experience in guest services and clerical tasks, managing reservations and providing excellent customer support. This position requires a certificate in a relevant field and involves working various shifts.

Qualifications

• 1 year to less than 2 years of experience in a similar role.
• Completion of a relevant program lasting 3 to less than 12 months.
• Ability to perform clerical duties and provide customer service.

Responsibilities

• Register and assist guests, managing check-ins and check-outs.
• Maintain an accurate record of room reservations and vacancies.
• Provide information about hotel facilities and local attractions.

Skills

Customer Service

Clerical Duties

Inventory Management

Education

College, CEGEP or other non-university certificate

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties
• Provide customer service
• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?

Experience

• 1 year to less than 2 years

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Applying to reception clerk - hotel @ Horizon Trailer Park

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