reception clerk

Government of Canada; Quebec; On-site; CAD 35,000 - 50,000; Full time

Job summary

A position within the Government of Canada requires an individual to provide customer service and administrative support. The candidate must possess a secondary school graduation certificate and have strong interpersonal skills, alongside 1 to 2 years of relevant experience. The role involves greeting people, managing appointments, and data entry tasks. The environment is on-site with a focus on effective communication and team collaboration.

Qualifications

• 1 year to less than 2 years experience required.
• Must have a secondary school graduation certificate.
• Knowledge of social media is a plus.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Record and relay information and schedule appointments.
• Provide customer service and perform data entry.

Skills

Efficient interpersonal skills

Excellent oral communication

Flexibility

Time management

Team player

Education

Secondary (high) school graduation certificate

Tools

Database software

MS Windows

Job description

Overview Languages

French

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Greet people and direct them to contacts or service areas
• Record and relay information
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Perform data entry
• Provide customer service

Experience and specialization Computer and technology knowledge

• Social Media
• Database software
• MS Windows

Additional information Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity