Reception Assistant (Part-Time)

Tyndale University Co.; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A Christian university in Toronto is seeking a Receptionist to provide exceptional customer service and manage administrative tasks at the reception desk. The successful candidate will assist with emergencies, manage inquiries, and coordinate bookings. A strong commitment to the university's mission and values, along with previous customer service experience, is essential. Hourly rate is $17.60, with a flexible schedule required during events.

Qualifications

• Minimum of 1 year administrative and customer service experience.
• Experience in a Christian, non-profit, and/or educational institution preferred.

Responsibilities

• Provide superior customer service at the reception desk.
• Manage administrative duties and phone inquiries.
• Respond to emergency situations and maintain safety protocols.

Skills

Customer service orientation

Organizational skills

MS Office proficiency

Problem-solving skills

Communication skills

Education

High School Diploma

Currently enrolled in post-secondary institution

Job description

Posted : Tuesday, July 29, 2025 | Student Employment Positions

Tyndale is a Christian university that prepares leaders for work in the private, public and not-for-profit sectors, ministry and the global mission of the church. Tyndale offers fully accredited programs in a wide range of disciplines at both the undergraduate and graduate levels. Currently, there are over 1,600 students representing over 40 denominations and 60 ethnic backgrounds and over 13,000 alumni. Founded in 1894, Tyndale is located in Toronto, Ontario, Canada.

POSITION PURPOSE

The Receptionist is the first impression of Tyndale University, demonstrating superior customer service while managing general administrative duties and the day-to-day functions of the Reception desk.

PRIMARY RESPONSIBILITIES

Reception & Customer Service

• Maintain a professional, welcoming customer service oriented environment.
• Provide support for the Campus & Conference Services team.
• Ensure the desk and surrounding areas are clean, presentable and organized.
• Direct all internal and external phone calls and inquiries.
• Coordinate incoming and outgoing courier packages / faxes.
• Handle petty cash and various financial transactions (eg. guestroom services, generating reception related financial reports).
• Manage booking of guestrooms.
• Handle customer concerns in a professional, timely and effective manner.
• Print & log ID cards for students, staff, faculty and alumni.
• Provide and maintain ongoing communication; provide necessary updates related to Reception to the rest of the Campus & Conference Services Team.

Health and Safety

Escalate matters as needed to the Manager of Campus & Conference Services.

Maintain up to date of knowledge of AODA practices.

Respond to and facilitate emergency situations such as fire alarms / drills, first aid emergencies, health and safety emergencies, etc.

Maintain up to date training on first aid / CPR, and understand the use of a defibrillator. (First Aid, CPR and Defibrillator training is provided by and paid for by Tyndale).

Main contact for the fire department, police and other emergency personnel.

Manage staff, faculty and students in evacuation of building.Inform and report emergency situations to appropriate staff internally.

Document feedback as required by AODA and Director of Campus Operations.

Events logistics and Coordination

Work closely with Campus & Conference Services Associate on weddings and receptions including coordination of rehearsals and tours as needed.

Check event spaces in advance to confirm cleanliness, room setups etc.

POSITION QUALIFICATIONS

a) Education

High School Diploma

Currently enrolled in post-secondary institution

b) Experience

Minimum of 1 year administrative and customer service experience

Experience in a Christian, non-profit, and / or educational institution preferred

Experience in Data Entry is an asset

Basic Accounting knowledge is an asset

c) Skills and Abilities

Strong organizational and administrative skills, with strong attention to detail

Computer Proficiency with experience in MS Office, in particular, Word / Excel and Outlook

Working knowledge of basic process of financial transactions with solid problem solving skills

Excellent written and verbal communication skills

Ability to work independently and as a team

Ability to work under pressure and handle emergency situations

Ability to take initiative and motivate others

d) Personal Characteristics

Highly passionate about interacting with people and strong understanding of impressive ambassadorship

Demonstrated professionalism

A keen desire to serve family, church, work and community.

A firm commitment to Tyndale’s mission, values, Statement of Faith and Community Standards Statement.

e) Physical and Mental Demands

Must be able to lift loads as heavy as 10lbs

Demonstrated professionalism and tact with the ability to be assertive when necessary

Flexible, with the ability to work with distractions and adjust to change

Ability to work evenings and weekends shift as required, especially during important Tyndale events.

Ability to multi-task while maintaining a calm demeanor

Hourly Rate : 17.60

How to Apply

External candidates can apply for the position at the External Career Center . While we thank all those interested, only those selected for an interview will be contacted.

Internal candidates can apply on ADP Workforce Now through the Career Centre. The Career Center can be accessed through the path Myself >

Talent >

Career Center.

Tyndale University provides support in its recruitment processes to applicants with disabilities; including accommodation that takes into account an applicant’s accessibility needs. Should you need assistance, please contact the Human Resources Department at [e-mail]

Applicants selected for an interview who require accommodation during the interview process are asked to advise accordingly upon the invitation for interview.

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