Receiving Supervisor Full-Time - 7248 Whitemud

The Home Depot; Edmonton; On-site; CAD 34,000 - 42,000; Full time

Job summary

The Home Depot in Edmonton is hiring a Receiving Associate to unload merchandise, verify quantities, and enter data into the receiving system. The role requires operating powered lift equipment and adhering to safety SOPs while ensuring accurate documentation and smooth transfers to staging areas.

Flexibility to work evenings and weekends, strong communication and customer service skills, and the ability to learn procedures are essential for success in this position.

Qualifications

• Excellent communication skills and customer service awareness.
• Ability to follow procedures and learn new processes.
• Strong attention to detail and accuracy in handling merchandise.

Responsibilities

• Unload merchandise using designated equipment.
• Identify damaged merchandise and process DGR details in the system.
• Schedule deliveries and input information into receiving system.
• Maintain lift equipment and overhead areas for safe operations.
• Provide excellent customer service on the sales floor.

Skills

Customer service

Communication

Problem solving

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose: Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. In addition they must RGR (Rough Goods Receipt)/ DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ computer system. All Receiving Associates are required to be licensed to use powered lift equipment (i.e., electric pallet jack, slip sheet machine, reach truck, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.

Position Responsibilities:

• Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise)
• Unloading merchandise using designated equipment
• Receiving special orders (i.e., RGR,DGR, move to special order cage and locate in system)
• Identifying and reading vendor packing slips, carrier shipping documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy
• Scheduling deliveries and pre-post information into receiving system
• Counting carton freight and RGR merchandise to satisfy freight bill
• Identifying damaged merchandise and taking appropriate action DGR merchandise on P.O. and completing DGR process and entering detail information into receiving system by end of shift
• Following appropriate procedures to ship and receive transferred merchandise
• Researching shipment/paperwork discrepancies .Resolving scheduling or delivery issues/conflicts
• Maintaining lift equipment
• Following Standard Operating Procedures (SOP) for hazardous waste materials
• Moving freight from receiving to designated staging areas using the appropriate equipment Communicating with the ASMs, Freight and Fulfillment Teams to ensure merchandise is optimally staged Removing trash and empty pallets from sales floor
• Maintaining organized overheads .Using appropriate equipment to safely bring merchandise down from overhead bays to floor (pack-down) and place additional merchandise safely in overhead
• Providing excellent customer service by using FIRST behaviors when on the sales floor

Experience/Knowledge Required:

The kind of orange we’re looking for will possess:

• Must fulfill Minimum time in position and performance management code requirements of V2 (or P3 in previous system)
• Ability to work a flexible schedule including evenings and weekends
• Excellent communication skills and customer service skills
• Excellent decision making ability and problem solving skills