Receiving Associate Full Time - 7248 Whitemud

The Home Depot Canada; Edmonton; On-site; CAD 32,000 - 46,000; Full time

Job summary

The Home Depot Canada is seeking Receiving Associates to unload merchandise, verify quantities, and enter details into the store system. You will operate powered lift equipment and move freight to designated staging areas, while delivering high-quality customer service to store guests.

Candidates should be detail-oriented, reliable, and capable of learning store procedures, following safety SOPs, and working a flexible schedule including evenings and weekends.

Qualifications

• Excellent communication and customer service skills.
• Ability to work a flexible schedule including evenings and weekends.
• Attention to detail and ability to follow procedures.

Responsibilities

• Unload merchandise using designated equipment.
• RGR/DGR processing and entering information into the store system.
• Identify damaged merchandise and take appropriate action.
• Maintain receiving area, organize overheads, and prep items for staging.
• Provide excellent customer service on the sales floor.

Skills

Excellent communication skills

Customer service skills

Attention to details

Problem solving

Flexibility in schedule

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose

Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. In addition they must RGR (Rough Goods Receipt)/ DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores' computer system. All Receiving Associates are required to be licensed to use powered lift equipment (i.e., electric pallet jack, slip sheet machine, reach truck, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.

Position Responsibilities

We're looking for the type of associates who can tap into their inner orange by:

• Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise)
• Unloading merchandise using designated equipment
• Receiving special orders (i.e., RGR,DGR, move to special order cage and locate in system)
• Identifying and reading vendor packing slips, carrier shipping documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy
• Scheduling deliveries and pre-post information into receiving system
• Counting carton freight and RGR merchandise to satisfy freight bill
• Identifying damaged merchandise and taking appropriate action DGR merchandise on P.O. and completing DGR process and entering detail information into receiving system by end of shift
• Following appropriate procedures to ship and receive transferred merchandise
• Researching shipment/paperwork discrepancies .Resolving scheduling or delivery issues/conflicts
• Maintaining lift equipment
• Following Standard Operating Procedures (SOP) for hazardous waste materials
• Moving freight from receiving to designated staging areas using the appropriate equipment Communicating with the ASMs, Freight and Fulfillment Teams to ensure merchandise is optimally staged Removing trash and empty pallets from sales floor
• Maintaining organized overheads .Using appropriate equipment to safely bring merchandise down from overhead bays to floor (pack-down) and place additional merchandise safely in overhead
• Providing excellent customer service by using FIRST behaviors when on the sales floor

Experience/Knowledge Required

The kind of orange we're looking for will possess:

• Must fulfill Minimum time in position and performance management code requirements of V2 (or P3 in previous system)
• Ability to work a flexible schedule including evenings and weekends
• Excellent communication skills and customer service skills
• Excellent decision making ability and problem solving skills