Receiver | Part Time

VIVA Retirement Communities; Toronto; On-site; CAD 30,000 - 42,000; Full time

Benefits offered by this job

Vaccination policy

AI screening tools in recruitment

New vacancy

Job summary

V!VA Retirement Communities seeks a Receiver / Door Person to create a positive first impression and support safe, efficient operation across the Community. You will assist with move-ins, deliveries, shipping/receiving, guest help, and general property support.

Role requires a warm, professional approach, the ability to lift and move items, and strong teamwork. Weekend availability and a valid driver’s license are important for coverage and smooth operations.

Qualifications

• Experience in hospitality, retirement living, or customer service is preferred.
• Ability to assist with deliveries, move-ins, and guest assistance while maintaining accuracy.
• Strong organizational skills and attention to detail are essential.

Responsibilities

• Provide a warm, welcoming, and professional presence for Community Members, families, guests, and visitors.
• Assist with move-ins, deliveries, shipments, and receiving in partnership with the team.
• Support concierge operations and maintain a safe, clean, and organized environment.
• Conduct perimeter walks and report safety or maintenance concerns as required.
• Adhere to all company policies, procedures, and safety requirements.

Skills

Customer service

Hospitality experience

Teamwork

Organizational skills

English communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

An Extraordinary Opportunity Awaits - V!VA Leaside Opens in 2026!

Would you like to fill your time with meaningful, fulfilling work for Seniors?

Join the exclusive launch team at V!VA Leaside - Toronto's premier luxury retirement residence

Craft a truly exceptional lifestyle experience from the ground up in one of the city's most prestigious neighbourhoods

Join a company that believes in Making Today Great!

Be a part of a distinguished founding team curating an exceptional lifestyle experience for our Community Members from day one

Surround yourself with excellence, compassion, and innovation - and discover why we are Happier Here™!

Enjoy competitive salary, health benefits, team meals, vacation, sick pay, and more!

Must be able to work weekends.

You.

You are a warm, energetic, and service-focused professional who enjoys helping others and creating exceptional experiences. You take pride in being organized, dependable, and detail-oriented while providing outstanding customer service to Community Members, families, guests, and Team Members.

You enjoy working in a fast-paced environment and understand the importance of safety, professionalism, and teamwork. Whether assisting with deliveries, supporting Community Member move-ins, helping guests, or maintaining a welcoming arrival experience, you approach each day with a positive attitude and a commitment to Making Today Great!

Us.

What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement industry?

You get V!VA Retirement Communities.

At V!VA, we aren't about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire one another and deliver the highest standards of hospitality, customer service, and performance. We put people first and are looking for individuals who share our purpose of Making Today Great!

The Career.

As a Receiver / Door Person at a V!VA Retirement Community, you will be responsible for creating a positive first impression while supporting the safe and efficient operation of the Community.

Working closely with the Welcome Coordinator, the Concierge Team, and other departments, you will assist with Community Member move-ins, deliveries, shipping and receiving, guest assistance, and general property support. You will help ensure Community Members, families, guests vendors, and Team Members receive exceptional service while maintaining a safe, organized, and welcoming environment.

You will serve as a role model for V!VA's Values and Culture, creating an environment where Community Members, guests, and Team Members feel welcomed, respected, and valued.

Key Responsibilities

• Provide a warm, welcoming, and professional presence for Community Members, families, guests, and visitors
• Assist Community Members and guests entering and exiting vehicles and provide assistance with personal belongings when required
• Assist with Community Member inquiries, directions, transportation arrangements, and general assistance requests
• Assist with Community Member move-ins in partnership with the Welcome Coordinator and Concierge Team
• Receive, inspect, and process incoming deliveries and shipments
• Match deliveries to purchase orders and verify shipment accuracy
• Coordinate and track incoming shipments while maintaining accurate receiving records
• Sort and distribute incoming packages and deliveries throughout the Community
• Maintain inventory of shipping, receiving, and delivery supplies
• Conduct quality checks of received goods and report discrepancies as required
• Assist with freight scheduling and vendor coordination when required
• Support the Concierge Team during periods of coverage as needed
• Complete regular perimeter walks and report safety, security, maintenance, or environmental concerns
• Support emergency response procedures and assist during emergency situations when required
• Maintain receiving areas, entrances, exits, and surrounding areas in a clean, safe, and organized condition
• Operate company vehicles and move vehicles on Community property in a safe and responsible manner when required
• Adhere to all V!VA policies, procedures, health and safety requirements, and service standards
• Other duties and special projects as assigned

Qualifications

• Previous experience in hospitality, retirement living, customer service, shipping and receiving, concierge, or a related environment considered an asset
• Excellent customer service and interpersonal skills
• Passion for creating positive first impressions and delivering exceptional service experiences
• A warm, welcoming, and professional approach when interacting with Community Members, guests, families, vendors, and Team Members
• Strong organizational skills and attention to detail
• Ability to safely handle deliveries, shipments, and inventory while maintaining accuracy and attention to detail
• Ability to work independently and collaboratively as part of a team
• Comfortable working in a fast-paced environment with multiple priorities
• Basic computer skills, including Microsoft Office applications
• Valid G Class driver's licence with a satisfactory driving record
• Knowledge of safe lifting practices and workplace safety procedures
• Ability to safely lift, carry, push, and move up to 50 lbs
• Ability to work flexible hours, including weekends and statutory holidays as required
• Valid Vulnerable Sector Screening (VSS) required
• Available for call-ins and emergency coverage when required
• Able to effectively communicate in verbal and written English

V!VA Retirement Communities welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Successful Applicants will be required to show proof of eligibility to work in Canada for the next 6 months.

V!VA Retirement Communities operates within the vulnerable sector and the well-being of our community members and team members is important. For this reason, V!VA Retirement Communities requires all new team members are vaccinated for COVID-19.

Accommodation, including for those who cannot be vaccinated for COVID-19 due to religious or medical reasons, will be provided in accordance with V!VA Retirement’s obligations under the Ontario Human Rights Code, as amended from time to time, and the Accessibility for Ontarians with Disabilities Act, as amended from time to time.

Additional Information

• Wage: $26 per Hour
• We use AI tools in screening applications
• Vacancy Status: New