Receiver

American Queen Voyages; Toronto; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Receiver for their Toronto operation. This seasonal role is perfect for individuals who are adaptable, dynamic, and passionate about providing exceptional service. You will play a crucial role in ensuring that all food and beverage deliveries are accurately received, organized, and accessible for the team. With a focus on detail and effective communication, you will help create amazing experiences for guests. If you thrive in a fast-paced environment and are looking for a rewarding opportunity with competitive benefits, this is the role for you!

Benefits

Competitive Wage

Retention Bonus - up to $500.00

Complimentary Cruise Tickets

Crew Recognition Awards

Crew Referral Program - up to $200.00

Paid Training

Crew Events

Qualifications

• 1+ year of customer service experience required.
• Food Handler’s Certificate is mandatory.

Responsibilities

• Receive and organize food and beverage items for the team.
• Ensure accurate labeling and stocking of deliveries.
• Maintain inventory records and assist with audits.

Skills

Customer Service

Organization

Communication

Teamwork

Attention to Detail

Education

O.S.S.D. or equivalent

Tools

Smart Serve Certificate

Food Handler’s Certificate

Job description

City Experiences is seeking a Receiver for our City Cruises operation in Toronto.

*Please note this is a seasonal/contract position.*

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

Crew Benefits:

• Competitive Wage
• Retention Bonus - up to $500.00!
• Complimentary Cruise Tickets & Uniforms
• Crew Recognition Awards
• Crew Referral Program - up to $200.00 per referral
• Crew Events
• Paid Training

About the Opportunity:

The Receiver will ensure all deliveries are accurately labeled, stocked and accessible for the Food & Beverage Team. The successful candidate will have a passion for organization and a high attention to detail. Successful communication between vendors and the team will be a key aspect to ensuring all guests have an amazing experience.

Essential Duties & Responsibilities:

• Provide amazing hospitality to coworkers and guests as prescribed in our RESPECT Service System.
• Receive all Food and Beverage items, including but not limited to dry goods & sundries, perishable food items, linens, liquor/beer/wine/non-alcoholic beverages, smallwares, glassware; ensuring that the products received match the corresponding invoice and reporting any discrepancies and/or damages.
• Ensure the proper handling and administration of invoices and documents.
• Receive, store, and organize food and supplies using proper food handling techniques including stock rotation for products that are sensitive to date codes and monitoring temperatures of perishable products.
• Update inventory records and participate in inventory audits.
• Assist in cleaning and organizing of hospitality vessel holds and land-based storage areas.
• Assist with food deliveries to all vessels, as needed. Be prepared to begin work at scheduled time.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Complete other duties as assigned by the Manager on duty.

Requirements & Qualifications:

• O.S.S.D. or equivalent as recognized by the Ministry of Education.
• Minimum 1 year of customer service experience.
• Previous receiving experience preferred.
• Smart Serve Certificate considered an asset.
• Food Handler’s Certificate required.
• Energetic and enthusiastic personality essential.
• Ability to deal with shifting priorities.
• Must have the ability to work independently and as part of a team.
• Must be able to effectively understand and convey written and verbal information to guests and coworkers.
• Must possess a service orientation – actively looking for ways to help others.
• Will work for extended periods of time without sitting.
• Required to lift furniture and other heavy items up and down stairs.
• Will be required to be available for work on all weekends and major holidays.
• Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 60 lbs (27 kgs).
• If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection).

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.