Real Estate Operations and Transaction Manager

Bighornlaw; Toronto; On-site; CAD 65,000 - 75,000; Full time

Job summary

A leading real estate firm in Toronto seeks an operations manager to oversee complex processes within a dynamic team. The ideal candidate will manage listings, compliance, and systems with a focus on detail and organization, ensuring smooth operations and client satisfaction. This role requires 3+ years of relevant experience and offers a salary of CAD 65,000 - CAD 75,000 yearly.

Qualifications

• 3+ years of experience in Real Estate Operations and/or Transactions.
• Track record of creating and implementing systems.
• Detail-oriented and hyper-organized.

Responsibilities

• Maintain and refine SOPs for every process.
• Oversee all contracts from listing to close.
• Plan and execute client appreciation events.

Skills

Attention to detail

Deadline management

Real Estate knowledge

Organizational skills

Tech-savvy

Tools

CRM Software

Asana

Google Drive

Job description

Job Description

We’re looking for a high‑detail, process‑driven operator to run the engine room of a top‑ranked Toronto real estate team. You’ll manage every listing‑to‑close checklist, keep our compliance bulletproof, and fully own the systems that make our growing team run smoothly.

This is not a coffee and copies role; it’s the foundation seat for the next phase of our business.

The right hire is :

• Process‑obsessed - loves checklists and nothing slipping through the cracks
• Deadline‑driven - comfortable chasing lawyers, agents, and clients so that transactions close
• Real Estate-fluent - possesses a deep understanding of residential real estate
• Dad Joke-positive - enjoys dry humour and the occasional groaner

Compensation :

65,000 - $75,000 yearly

Responsibilities : Operations & Systems

• Maintain and refine SOPs for every process (listings, buyers, marketing, closings, etc).
• Manage CRM (input, tagging, campaigns, data integrity).
• Maintain and develop the Operations Manual and training portal for new team members.
• Manage business tools : Asana / Monday, Follow Up Boss, Google Drive organization, bookkeeping, and transaction tracking.

Transactions & Compliance

• Oversee all contracts from listing to close : draft paperwork, gather signatures, upload to MLS, track deposits, and keep FINTRAC / TRESA files 100% clean.
• Follow up daily with lawyers, co‑op agents, and clients to keep deals moving.

Listings & Marketing Support

• Coordinate Vendors (e.g., photographers, stagers, painters, and sign installers)
• Postcards, brochures, feature sheets, and newsletters (templates provided).
• Keep marketing materials and supplies organized.

Business Development

• Plan and execute client appreciation events : venue booking, logistics, invitations, and communications.
• Handle recruitment : interview, onboard, and train new operations hires
• Oversee business planning, take meeting notes, and manage agendas.

Other duties as required

Qualifications :

To be considered, candidates must have / be :

• 3+ years of experience in Real Estate Operations and / or Transactions
• Track record of creating and implementing systems
• Detail-oriented
• Efficient and effective
• Great prioritization skills
• Hyper-organized
• Tech-savvy
• Access to a reliable vehicle
• Able to work from our South Etobicoke office

About Company

A 2024 ReMax Professionals Top 10 agent, David is proactive, strategic, and communicative. His results speak for themselves, being in the Top 1% of the Toronto Real Estate Market.

Coaching and education are core values of David's and are shared with clients, colleagues, and the team. To David, nothing is more important than relationships.

In his spare time, he enjoys stand-up comedy, cooking, and combining those interests to make people laugh with their mouths full.

Client-facing vision : We’re creating a team where clients feel extremely well‑cared for, every detail reflects quality, we are fierce and respectful negotiators, go the extra mile, and prioritise relationships above all else.

Team-facing vision : We're creating an environment where ambitious, supportive, like-minded people excel. They feel valued, are well-compensated, take pride in their work, and never want to leave.

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