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Serve Legal; Central Ontario; Hybrid; CAD 25,000 - 34,000; Part time

Benefits offered by this job

Flexible hours

Bonuses for performance

Refer a Friend scheme

Occasional travel expenses covered

Free groceries up to £40

Job summary

Serve Legal is recruiting for an In-Person Mystery Shopper (ID testing) with flexible, part-time hours. Auditors perform age-verification audits and other site audits by making purchases and reporting on whether ID was requested.

Auditors operate on a per-audit basis with batch allocations, travel within local areas, and potential bonuses for performance. This role suits students or individuals seeking additional income and flexible scheduling.

Qualifications

• Auditing experience or strong observational skills.
• Eligible to work in privacy-compliant age-restriction audits (18–19 age verifications).
• Comfortable reporting findings clearly and accurately.

Responsibilities

• Perform in-person mystery shopper audits at a range of sites (supermarkets, retailers, betting shops, etc.).
• Make a specific purchase and report whether ID was requested.
• Complete audits on a per-audit basis and submit findings promptly.
• Work on flexible, batch-aligned audits and travel to nearby locations.

Skills

Auditing

Age verification audits

Customer service

Job description

In-Person Mystery Shopper (ID testing) - flex hours

Serve Legal are recruiting compliance auditors to perform audits to a range of sites. These audits can be to supermarkets, high-street retailers, betting shops and more, making a specific purchase then reporting back on the experience. We have opportunities for anyone aged 16+, but particularly require 18 and 19 year olds for age-verification audits, which involve buying age-restricted products and reporting if ID was requested.

This is a part-time, flexible role, which is ideal to fit around other work or education. Pay is calculated on a per-audit basis, estimated to align with a Real-Living-Wage hourly rate, with audits being allocated as a ‘batch’ which are nearby to each other. There is no obligation to complete work consistently or regularly, and our Area Managers liaise with Auditors to allocate suitable work, accounting for other commitments and travel limitations.

Why Join Us?

• Flexibility: Part-time hours mean you can balance work, studies, or other commitments effortlessly. We cover the whole of the UK and Ireland, so you can work if you are at home or during term time!
• Great Pay: Earn competitive rates per audit, with bonuses for excellent performance and auditor of the month and opportunities for extra income through our 'Refer a Friend' scheme.
• Travel Opportunities: Explore different locations with expenses covered while contributing to keeping communities safe.
• Varied Work: Each audit presents a new challenge, ensuring you're engaged and motivated every step of the way.
• Career Growth: Our supportive environment embraces personal and professional development. Many of our Area Managers began their journey as auditors like you!
• Freebies: Keep what you buy during audits, including grocery shops up to £40, on us!
• Age Restrictions: We have opportunities for anyone aged 16+, but our age verification audits can only be completed by 18-19-year-olds. We have plenty of non-age-restricted work as well!

For more information, please check out our Glassdoor reviews and welcome video: https://www.glassdoor.co.uk/Overview/Working-at-Serve-Legal-EI_IE1473313.11,22.htm https://youtu.be/FBVGBj2LXdA

We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.

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