RDJ Support Analyst (contract)

Capgemini; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading IT consulting firm in Toronto is seeking an RDJ Support Analyst to provide production support and technical maintenance for client deposit systems. The role requires strong expertise in COBOL and PL / SQL, alongside effective communication skills. This entry-level position offers a pay range of $27.28 to $42.62 per hour, with additional medical and retirement benefits.

Benefits

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Qualifications

• Strong experience in COBOL and PL / SQL.
• Intermediate to advanced COBOL programming experience.
• Familiarity with Control-M or equivalent batch job schedulers.

Responsibilities

• Provide production support for the client’s deposit system, including on-call support.
• Troubleshoot and resolve failed batch jobs, application errors, or user inquiries.
• Communicate regularly with team leads and stakeholders regarding task progress.

Skills

COBOL

PL / SQL

VMS scripting

Incident resolution

Batch job support

Effective communication

Tools

Control-M

Jira

Oracle

Job description

2 months ago Be among the first 25 applicants

We are seeking a skilled RDJ Support Analyst to provide production support and technical maintenance for our client’s main deposit system. The role involves nightly batch monitoring, incident resolution, technical documentation, and development for system enhancements. The ideal candidate will have strong experience in COBOL, PL / SQL, VMS scripting, and a solid understanding of financial systems, especially within banking and deposit accounts.

Key Responsibilities

• Provide production support for the client’s deposit system (Depo), including on-call support for nightly batch processing.
• Troubleshoot and resolve failed batch jobs, application errors, or user inquiries.
• Support and maintain nightly batch operations using Control-M or similar job scheduler.
• Perform data extractions and reporting on balances, accounts, and transactions.
• Analyze enhancement requests, estimate development and testing efforts.
• Develop system enhancements and ad hoc solutions using COBOL and PL / SQL.
• Write and maintain technical specifications, system documentation, and run books.
• Participate in integrated testing across related applications.
• Manage and update Jira tasks, change requests, and implementation details.
• Communicate regularly with team leads and stakeholders regarding task progress and system status.
• Ensure compliance with internal policies and complete mandatory training.

Technical Profile

Intermediate to advanced COBOL programming experience.

Hands-on experience in Open VMS OS and scripting with VMS-DCL.

Strong skills in PL / SQL and Oracle database queries.

Familiarity with Control-M or equivalent batch job schedulers.

Basic to intermediate SQL query development.

Proficiency in Linux shell scripting.

Experience with change management tools (e.g., SPLC).

Ability to support and maintain enterprise-scale production systems.

Functional Profile

Experience in the banking or financial services domain.

Basic knowledge of accounting principles.

Understanding of deposit account interest calculation.

Familiarity with SWIFT statement processing is an asset.

Strong documentation skills for technical and operational deliverables.

Skills Summary

Core Expertise :

Batch job support, production systems maintenance, COBOL, PL / SQL, VMS-DCL scripting

Languages & Frameworks

COBOL, PL / SQL, SQL

Operating Systems & Scripting

Open VMS, VMS-DCL, Linux shell scripting

Databases

Oracle

Batch & Scheduling Tools

Control-M or similar enterprise job schedulers

DevOps & Tools

Jira, SPLC, Change Management systems

Industry Knowledge

Banking, deposit accounts, financial systems

Soft Skills

Analytical thinking, effective communication, incident resolution, attention to detail

The pay range that the employer in good faith reasonably expects to pay for this position is $27.28 / hour - $42.62 / hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers : we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment : client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Contract

Job function

Job function

Information Technology

Industries

IT Services and IT Consulting

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