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Job Summary
The Ramp Supervisor will lead, direct, and coordinate ground, line, and cabin service personnel to ensure the timely delivery of contracted airline services. The role includes accountability for safety, operational standards, policy implementation, client relations, and financial performance of ramp operations.
Job Responsibilities
- Establish shift assignments for full-time and part-time employees.
- Monitor and ensure the safe and efficient operation of all ground support equipment.
- Report discrepancies in equipment functionality or mechanics.
- Coordinate with carriers to meet cargo and baggage service needs for on-time schedules.
- Ensure equipment is operational and safe.
- Coordinate activities with other departments and supervisors.
- Determine manpower needs and ensure disciplinary procedures are fair and timely.
- Maintain attendance and punctuality standards.
- Perform under pressure within fixed time constraints.
- Ensure availability of ground equipment for upcoming flights.
- Read and interpret aircraft loading instructions and related documentation.
- Comply with all relevant federal, state, municipal, airport, and carrier regulations.
- Brief crews before flights on their roles and flight procedures.
- Perform other duties as assigned.
Requirements
- Minimum 6 months experience with computers and proficiency in Microsoft Word and Excel.
- Ability to operate electronic devices such as computers, fax machines, and printers.
- Proven supervisory experience in a business environment.
- Experience in operational planning and resource management.
- Knowledge of GSE maintenance issues.
- Understanding of commercial aviation issues.
- High School diploma or GED.
- At least 18 years old.
- Ability to process information efficiently.
- Valid Driver's License.
- Fluent in English (reading, writing, speaking).
- Previous ramp or airline experience preferred.
- Ability to complete and maintain required training and certifications.
- Successful completion of FBI fingerprint background check.
Physical Requirements
- Must be physically capable of standing, lifting, bending, pushing, and pulling for extended periods.
- Repetitively lift up to 70 pounds in confined spaces.
- Work outdoors in various weather conditions with exposure to loud noises.
Working Hours
- Flexible to work variable shifts, including weekends and holidays.
- Available for extended hours on short notice during non-routine operations.
GAT Airline Ground Support is an equal opportunity employer, making hiring decisions based on business needs and candidate qualifications, without discrimination based on protected categories.
- Seniority level : Mid-Senior level
- Employment type : Full-time
- Job functions : Management and Manufacturing