Ramp Agent (Fly in/out rotational)

Executive Flight Centre Group Ltd; Calgary; Hybrid; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Safe work environment

Wellness programs

ESG value drive

Job summary

Executive Flight Centre Group Ltd. is seeking experienced Ramp Agents to support aerodrome operations at our Horizon location. This full-time, temporary role includes rotations with four days on, three days off, and camp accommodations provided for Calgary/Edmonton flights.

Responsibilities cover ground handling, aircraft servicing, and coordination with Customer Service and Luggage teams. Applicants must have aviation ramp experience and valid credentials; on-site work requires flexibility to

Qualifications

• Previous aviation Ramp Agent/Aerodrome operations experience.
• Able to meet pre-employment screening including CSTS and Dug & Alcohol tests.
• Knowledge of EFC safety programs and on-the-job Ramp/Ground Handling policies.

Responsibilities

• Perform ground handling and ramp services per EFC standards.
• Assist with aircraft movement, parking, and servicing on apron.
• Direct passengers on apron as instructed by agents and support QC standards.
• Maintain inventory of runway and field maintenance supplies and safety equipment.
• Provide after-hours support on a on-call basis.

Skills

Ramp Agent experience

Valid driver’s license

Microsoft Office

Able to communicate effectively

Education

CSTS certification

WHIMS training

AVOP training

DG Cargo training

Tools

Microsoft Office

Job description

Executive Flight Centre Group Ltd. (“Executive Flight Centre” or “EFC”) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC is part of a national aviation platform which offers a diverse range of services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.

EFC takes pride in being an equal opportunity employer committed to the principles of employment equity. We value diversity in our workforce and have made a commitment to ensure equitable representation of women, indigenous peoples, persons with disabilities and visible minorities at all occupational levels within our workforce. We believe that the diversity of our employees strengthens the company and furthers both individual and company successes. EFC is committed to inclusivity, equity, and accessibility in the selection of our teams and throughout employment. If you require accommodation during the recruiting process, please let us know.

Our Horizon location is currently seeking experiencedRamp Agents to support our diverse aerodrome operations. These are full-time, temporary rotational positions tied to a site turnaround, with assignments continuing through October 30. Flights from Calgary or Edmonton, camp accommodations, and uniforms are provided.

Rotation Available:

four (4) days on and three (3) days off

Description:

The Ramp Agent Level 1 performs all ground handling operations and supports airfield operations and customer service as required in a safe and efficient manner. The Ramp Agent Level 1 reports to the Aerodrome Supervisor.

Responsibilities:

• Perform ground handling and ramp services responsibilities according to the EFC corporate standards, including:
• o Marshall and chock, load and unload aircraft according to procedure;
• o Connect and disconnect AC/DC power carts and heat carts;
• o Aircraft movement, placement, and storage;
• o Ramp services, including operations and maintenance of various types of ground service and light equipment;
• o Housekeeping; and
• o Groom aircraft, including lavatory and potable water.
• Ensure compliance with all legislative, industry and customer standards including Transport Canada, Occupational Health and Safety and CNRL’s safety and site regulations.
• Direct passengers on the apron as instructed by passenger service agents;
• Assist with runway and field maintenance, primarily on the apron and around the building entrances, for snow clearing and light field maintenance duties as required.
• Track and maintain inventory levels of runway chemical, deice chemical, sand, field maintenance stores (wafer, spacer, runway lights, etc.).
• Function as Flight Lead and assist Customer Service Agents and/or Luggage Agents as needed.
• Provide services after hours on an on-call/as‑needed basis.
• General support activities related to Aerodrome Operations.
• Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
• Ensure exceptional, courteous, and respectful customer service.
• Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
• Perform any other duties as required.

Experience and Qualifications:

• Previous aviation Ramp Agent/Aerodrome operations experience.
• Valid class 5 driver’s license and clean Driver’s Abstract. No restrictions permitted.
• Able to meet all required pre-employment and site access screening including, but not limited to, Construction Safety Training System (CSTS) and Dug & Alcohol test.
• EFC and CNRL required theoretical and practical training (i.e. WHIMS, AVOP, DG Cargo, etc.).
• EFC on the job training for Ramp and Ground Handling Operations policies, procedures and practices.
• Knowledge of Microsoft Office, Excel, and Word.
• Able to effectively communicate both verbally and in writing.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• A strong work ethic and positive team attitude.
• Able to work in inclement weather conditions, overtime and extended shifts.
• Able to lift or move up to 60 lbs.
• Highly motivated and able to work with minimal or no supervision in a fast paced environment.
• Able to multi-task and establish priorities in a dynamic and changing environment.
• Professional, punctual, and diligent.
• Able to work collaboratively as a productive member of the EFC Team.

What can EFC Offer?

• Competitive compensation.
• A fun and exciting working environment.
• A job that keeps you active and engaged with a strong focus on safety, employee health, and wellness.
• An incredible work environment focused on hard work, fun and celebrating our successes.
• A workplace that supports Environmental, Social, and Governance (ESG) values, including environmental stewardship, inclusive hiring practices, and transparent governance.

Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities.

We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.