Ramp Agent

FedEx Group; Winnipeg; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Ramp Agent for their full-time AM position. This role involves coordinating aircraft loading and unloading, leading cargo handlers, and ensuring operational efficiency. Ideal candidates will have a high school diploma, strong communication skills, and at least 6 months of experience in ground support operations. Join a diverse and inclusive team committed to excellence, where your contributions will make a significant impact on daily operations. If you thrive in a fast-paced environment and are ready to take on new challenges, this opportunity is perfect for you.

Qualifications

• Minimum 6 months experience in aircraft ground support or operations.
• Strong analytical and problem-solving abilities required.

Responsibilities

• Coordinate aircraft loading and unloading operations.
• Provide leadership to cargo handlers and operational staff.

Skills

Communication Skills

Leadership Skills

Problem-Solving Skills

Organizational Skills

Customer Service Skills

Education

High School Diploma

Tools

MS Word

MS Excel

FAMIS

COSMOS

Job description

Job Position: Ramp Agent

This is an interview position.

Responsibilities:

1. Coordinate all operations related to aircraft loading and unloading activities.
2. Provide leadership to cargo handlers, operational staff, and personnel support.
3. Perform duties as a courier, cargo handler, and/or dispatcher as required.
4. Model exemplary behaviour for hourly employees, including strong communication, conflict resolution, and leadership skills through Best Practices methods.

Required Knowledge, Skills, and Abilities:

• High school diploma or equivalent.
• At least 6 months of experience/training in jet aircraft ground support equipment or aircraft operations.
• Proficiency in MS Word and Excel at a basic level.
• Knowledge of FAMIS, COSMOS, email, and FedEx intranet systems is preferred.
• Ability to prepare and process Canadian customs paperwork.
• Ability to complete all basic training requirements and maintain certifications through annual recurrency training (e.g., GSE permits, DG certification, W&B certification).
• Preferred candidates with experience in EXCEL/LEAP.
• Good understanding of FedEx products, services, and general operations, including loading/unloading procedures.
• Physical ability to lift 70 lbs and maneuver packages up to 150 lbs with appropriate equipment.
• Valid driver's license with a good driving record.
• Excellent human relations, customer service, and communication skills.
• Strong analytical, problem-solving, prioritization, and organizational skills.
• Ability to pass R.C.M.P. assessment.

Preferred Qualifications:

Details about pay transparency, salary, and additional benefits will be provided during the interview process.

Additional Details: Full-time AM Ramp Agent position. Job posting date: 04/25/2025. Job posting removal date: 05/05/2025.

Disclaimer: This description is general and not exhaustive of all duties, responsibilities, and qualifications. The incumbent may be required to perform additional duties, complete mandatory training, and operate in a PC Windows environment. Bilingualism (French and English) is required for residents of Quebec. Candidates must possess a valid driver’s license (Class 5, G, or 1[AZ]) with minimal violations.

Employment Equity: FedEx is committed to diversity and inclusion, encouraging applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and members of the 2SLGBTQ+ communities. Accommodations are available during the recruitment process upon request.