Ramp Agent

FedEx Group; Calgary; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading logistics company is seeking candidates for an interview position in Calgary. The role involves coordinating aircraft operations, ensuring efficient loading and unloading, and providing guidance to staff. Applicants should have a high school diploma, relevant experience in ground support, and excellent communication skills. Join a diverse team committed to inclusion and success.

Qualifications

• Experience in jet aircraft ground support operations preferred.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs.
• Valid driver's license with good record required.

Responsibilities

• Coordinate aircraft loading/unloading activities.
• Provide leadership to cargo handlers and operational personnel.
• Maintain required training and certifications annually.

Skills

Communication

Customer Service

Analytical Skills

Problem Solving

Leadership

Education

High school diploma or equivalent

Tools

MS Word

Excel

FAMIS

COSMOS

Job description

This is an interview position.

GENERAL SUMMARY

Coordinates all operations related to aircraft loading/unloading activities; provides leadership to cargo handlers and operational/support personnel. May perform duties of a courier, cargo handler, and/or dispatcher. Acts as a role model by demonstrating strong communication, conflict resolution, and leadership skills through Best Practices methods.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school diploma or equivalent
• Six (6) months experience or training in jet aircraft ground support equipment/aircraft operations
• Proficiency in basic MS Word and Excel
• Knowledge of FAMIS, COSMOS, email, and FedEx intranet systems (preferred)
• Ability to prepare and process Canadian customs paperwork
• Ability to complete and maintain required training and certifications annually (e.g., GSE permits, DG certification, W&B certification)
• Experience with EXCEL/LEAP (preferred)
• Understanding of FedEx products, services, and general operations; loading/unloading procedures (preferred)
• Physical ability to lift 70 lbs and maneuver packages up to 150 lbs with equipment
• Valid driver's license with a good driving record
• Excellent human relations, customer service, and communication skills
• Strong analytical, problem-solving, prioritization, and organizational skills
• Ability to pass R.C.M.P. assessment

Additional Information

Posted June 26; unposted July 3. Must perform other duties as assigned, operate in a PC Windows environment, and maintain certifications. Bilingual (French and English) required for candidates residing in Quebec. Drivers must have a valid license (Class 5, G, or AZ) with minimal violations.

Employment Equity

FedEx is committed to diversity and inclusion. We welcome applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and 2SLGBTQ+ communities. Accommodations available during the recruitment process.