Ramp Agent

FedEx Group; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in logistics is seeking a candidate for an aircraft operations position in Calgary. The role involves coordinating ground support activities, leadership responsibilities, and maintaining safety certifications. Ideal candidates will possess strong communication skills and relevant experience in aircraft operations.

Qualifications

• Six months experience with aircraft ground support equipment.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs.
• Valid driver's license and good driving record.

Responsibilities

• Coordinating operations for aircraft loading/unloading.
• Providing leadership to cargo handlers and operational staff.
• Meeting training and certification requirements.

Skills

Customer service

Communication

Problem-solving

Analytical skills

Leadership

Education

High school diploma or equivalent

Tools

MS Word

Excel

FAMIS

COSMOS

Job description

This is an interview position.

GENERAL SUMMARY

Coordinates all operations related to aircraft loading/unloading activities; provides leadership to cargo handlers and operational staff. May perform duties of a courier, cargo handler, and/or dispatcher. Acts as a role model for employees by demonstrating strong communication, conflict resolution, and leadership skills through Best Practices methods.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school diploma or equivalent
• Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations
• Proficiency in MS Word and Excel
• Knowledge of FAMIS, COSMOS, email, and FedEx intranet systems (preferred)
• Ability to prepare and process Canadian customs paperwork
• Ability to complete all required training and maintain certifications such as GSE permits, DG certification, W&B certification, etc.
• Experience with EXCEL/LEAP (preferred)
• Understanding of FedEx products, services, and general operations; loading/unloading procedures (preferred)
• Physical ability to lift 70 lbs and maneuver packages up to 150 lbs with appropriate equipment
• Valid driver's license and good driving record
• Excellent human relations, customer service, and communication skills
• Strong analytical, problem-solving, and organizational skills
• Ability to pass R.C.M.P. assessment

Note: The job posting indicates a posting date of June 26 and an unposting date of July 3.

DISCLAIMER

This description is general and not exhaustive of all duties, responsibilities, and qualifications. Employees are expected to perform additional duties as assigned, complete mandatory training, operate in a PC Windows environment, and work varying shifts. Quebec residents must be bilingual. Candidates requiring driving duties must possess a valid license and meet driving record criteria. Selection will consider driver’s abstract, interview performance, and driver assessments.

At FedEx, we value diversity and are committed to inclusive employment practices. We welcome applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and members of the 2SLGBTQ+ community. Accommodations are available during the recruitment process.