Racetrack Pari-Mutual Ticket Seller

Havens Alliance Group - Executive & Technology Talent Solutions; Summerside; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking an entry-level Pari-Mutuel Ticket Seller to join their dynamic team at the racetrack. This casual position offers an exciting opportunity to engage with patrons while working in a fast-paced environment. The successful candidate will be trained to handle cash transactions, promote a positive guest experience, and ensure the integrity of racing operations. If you have a passion for customer service and a knack for mental math, this role is perfect for you. Join a vibrant team and contribute to a thrilling racing experience!

Qualifications

• Must have Grade 12 or equivalent education.
• Experience in guest service in fast-paced environments is essential.

Responsibilities

• Sell Pari-Mutuel tickets and process transactions accurately.
• Promote a positive guest experience and assist patrons as needed.

Skills

Cash handling experience

Mental math

Guest experience

Harness racing knowledge

Education

Grade 12 or equivalent

Job description

Reporting to the Summerside Manager, the successful candidate will be trained to sell Pari-Mutuel tickets for horse racing. This is an entry level casual position in which shifts will be mainly based around the Red Shores Race Calendar.

The Racetrack Pari-Mutual Ticket Seller will be required to work efficiently and accurately in a fast paced, time sensitive environment, while processing cash and paper transactions relying on mental math.

Qualifications

• Grade 12 or equivalent.
• Guest Experience in fast paced environments.
• Harness racing knowledge considered an asset.
• Cash handling experience as well as mental math.
• Ability to foster and engage in a positive work environment.

Responsibilities

• Promote and maintain the utmost integrity and highest caliber of racing guest experience and respect to Red Shores patrons and co-workers.
• Execution of Pari-mutual wagering transactions; selling of tickets on both live and simulcast tracks, redeem winnings, and cancellations of wagers.
• Knowledge and understanding of track history.
• Knowledge and execution of all marketing promotions, including handling of coupons/vouchers for discounts on behalf of Red Shores.
• Greet patrons and provide assistance as required (inquires, issue tickets, payments etc).
• Trouble shooting equipment issues and other duties as assigned by Supervisor.
• Communicate with Tote regarding ticket or machines issues.
• Adherence to both the department and Internal Controls Manual (ICM).
• Maintain confidentiality of guests.
• Entrusted with company assets for daily operations; required to maintain and balance.
• Maintain a clean and safe work environment, following Health & Safety guidelines and identifying and bringing forward unsafe practices and conditions.
• Performs related duties and responsibilities as required.