Race Office Administrator

Woodbine Entertainment Group, Inc.; Milton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading organization in horse racing seeks a Race Office Administrator to manage the race office during live events. This entry-level position involves administrative duties including taking entries, liaising with trainers and race officials, and ensuring compliance with regulations. Ideal candidates should have a keen attention to detail and excellent communication skills, with a foundational knowledge of the horse racing industry. Join a dynamic team working in a vibrant environment that values diversity and innovation.

Qualifications

• General to advanced knowledge of the horse racing industry.
• General knowledge of horse racing rules and regulations.

Responsibilities

• Operate the race office during live racing and perform administrative duties.
• Take horse entries from trainers/owners via telephone and confirm race information.
• Maintain relationships with internal departments and external clients.

Skills

Attention to detail

Communication skills

Interpersonal skills

Organizational skills

Computer skills in Windows

Education

1-2 years office experience

Job description

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With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.

With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.

Building on our rich past, we are surging ahead to the future with an energized, new vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing — and also among the most exciting and diverse entertainment facilities on the globe.

Job Summary

Reporting to the Racing Secretary, the purpose of this position is to operate the race office during live racing. This position will perform administrative duties for the Standardbred Department, and will be in contact with horse people and race officials throughout each race card.

Key Responsibilities

• Responsible for taking horse entries from trainers / owners for races via telephone. Use information from condition sheet to confirm race information (race date & condition eligibility)
• Be a liaison to the horsepeople and AGCO Judges.
• Collect all claiming Authorizations.
• Distribute Access stickers and update Security database.
• Contact trainers directly should any discrepancies or problems with an entry arise.
• Assist with Winner Circle presentations for OSS and Woodbine Stake races
• Assist in Department initiatives such as Caretaker Appreciation Day & Woodbine Cares events
• Review and process Standardbred Department invoices.
• Using InCompass ensure accounts have been created for each horse, trainer, driver, owner.
• Work with the Alcohol and Gaming Commission of Ontario to confirm any scratches, ensuring regulations are being followed.
• Maintain a professional relationship with internal departments including Printing, Customer Services, Marketing and Media, and external clients such as trainers, drivers, owners and the Alcohol and Gaming Commission of Ontario.
• Lead by example, to exhibit, encourage and motivate WEG’s Values and Beliefs

JOB SPECIFICATIONS

Knowledge

• General to advanced knowledge of the horse racing industry
• General knowledge of horse racing rules and regulations

Skills

• Advance attention to detail.
• General communication, interpersonal and organizational skills are required to interact effectively with all levels of staff, horse trainers and owners.
• General computer skills in a Windows environment
• General ability to work in a fast-paced, team environment.

Education & Experience

• 1-2 years office experience

Work Conditions

• Normal office environment where there is little physical discomfort due to temperature, dust, noise, and the like.
• Standing and walking required for less than 25% of the work time.
• Regular interruptions and multiple demands.

Diversity, Equity, Inclusion and Belonging

Be Yourself.

We believe differences should be valued and celebrated. By building diverse and inclusive teams, we strive to provide a more authentic and empowering work experience that unlocks the potential of our people. Regardless of race, religion, colour, national origin, sex, gender, expression, sexual orientation, age, marital status, veteran status, or disability status, we believe everyone has the right to express their ideas, ambitions, and pursue their goals with confidence and integrity. Diversity breeds innovation. We want people to think differently. Our commitment is to build a culture that welcomes everyone and leverages their unique perspectives to be a great entertainment company that shares the thrill of horseracing experiences with the world.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Administrative

Entertainment Providers

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