Quality Technician - (Day, Night and Weekend Shift Options)

Toro Group; Concord; Hybrid; CAD 30,000 - 39,000; Full time

Job summary

Toro Group in Canada seeks a Quality Technician to ensure products and processes comply with quality standards across manufacturing. You will conduct audits, perform inspections and testing, and support corrective actions within a fast-paced environment.

The role emphasizes data analysis, QMS documentation, calibration coordination, and cross-functional collaboration to drive continuous improvement and ensure regulatory compliance.

Qualifications

• 2-3 years of quality experience in a manufacturing environment meeting ISO 9001, IATF 16949, or TS standards.
• Experience with Lean Manufacturing, 5S, 8D, SPC, PPAP, and FMEA.
• Internal Auditor certification is considered an asset.
• Experience using precision measuring and inspection equipment (calipers, micrometers, gauges).
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent attention to detail and strong organizational skills.
• Ability to work effectively in a fast-paced manufacturing environment.
• Strong communication and interpersonal skills across departments.
• Post-secondary education in Quality Assurance, Manufacturing, Engineering Technology, or related field preferred.

Responsibilities

• Conduct process and product audits to verify compliance with quality standards and specifications.
• Perform product inspections, testing, and validation activities.
• Support manufacturing operations by identifying quality concerns and assisting in corrective actions.
• Participate in internal and external audits and support audit preparation activities.
• Coordinate and track corrective and preventive actions for timely resolution of issues.
• Analyze quality data, identify trends, and prepare reports for continuous improvement.
• Maintain and control QMS documentation including procedures and records.
• Assist with root cause investigations and develop sustainable solutions.
• Provide technical and quality support to internal departments and customers.
• Maintain quality communication tools and metrics.
• Support training of employees on quality standards and procedures.
• Track, communicate, and follow up on quality-related issues in production.
• Perform internal calibrations and coordinate external calibration services.
• Participate in production and cross-functional team meetings.
• Perform other duties as assigned.

Skills

Analytical thinking

Troubleshooting

Attention to detail

Organizational skills

Communication

Education

Post-secondary education in Quality Assurance/Manufacturing/Engineering Technology

Tools

Precision measuring tools (calipers, micrometers, gauges)

Job description

RESPONSIBILITIES

As a Quality Technician, you will play a key role in ensuring products and processes meet company, customer, and regulatory quality standards. Responsibilities include:

• Conduct process and product audits to verify compliance with quality standards and specifications.
• Perform product inspections, testing, and validation activities.
• Support manufacturing operations by identifying quality concerns and assisting in the implementation of corrective actions.
• Participate in internal and external audits and support audit preparation activities.
• Coordinate and track corrective and preventive actions to ensure timely resolution of quality issues.
• Analyze quality data, identify trends, and prepare reports to support continuous improvement initiatives.
• Maintain and control Quality Management System (QMS) documentation, including procedures, work instructions, quality alerts, and records.
• Assist with root cause investigations and the development of effective, sustainable solutions.
• Provide technical and quality support to internal departments and customers as required.
• Maintain quality communication tools, visual management boards, and related metrics.
• Support the training and education of employees on quality standards, procedures, and best practices.
• Track, communicate, and follow up on quality-related issues throughout the production process.
• Perform internal calibrations and coordinate external calibration services for measuring and testing equipment.
• Participate in production and cross-functional team meetings.
• Perform other duties as assigned.

QUALIFICATIONS

• 2-3 years of quality experience in a manufacturing environment operating under recognized quality standards (e.g., ISO 9001, IATF 16949, TS).
• Experience with quality and continuous improvement tools, including Lean Manufacturing, 5S, 8D, SPC, PPAP, and FMEA.
• Internal Auditor certification is considered an asset.
• Experience using precision measuring and inspection equipment, including calipers, micrometers, gauges, and related tools.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent attention to detail and organizational skills.
• Ability to work effectively in a fast-paced manufacturing environment.
• Strong communication and interpersonal skills with the ability to collaborate across departments.
• Proficiency with Microsoft Office applications, particularly Excel.
• Self-motivated with a strong sense of accountability and ownership.
• Post-secondary education in Quality Assurance, Manufacturing, Engineering Technology, or a related field is preferred.

Compensation: $22.00 - $28.00 per hour