Quality Supervisor (Mid-Shift)

Dessert Holdings Inc.; London; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in premium desserts is seeking a Quality Supervisor in London, Ontario. The role involves ensuring product quality through HACCP management, overseeing QA teams, and contributing to internal audits. Candidates should possess a BSc in Food Science and experience in a continuous process manufacturing environment, ideally in food or pharmaceuticals.

Qualifications

• Previous experience as a QA Supervisor in food or pharmaceuticals preferred.
• Strong ability to manage ambiguity and multi-task in a manufacturing environment.
• Profound knowledge of HACCP and training in food safety.

Responsibilities

• Coordinate QA team scheduling and oversee lab activities.
• Maintain and update HACCP plans and participate in audits.
• Manage deviations, corrective actions, and new product development.

Skills

Communication

Problem Solving

Attention to Detail

Interpersonal Skills

Statistical Analysis

Education

BSc in Food Science

Diploma in Food Science

Tools

HACCP

PCQI

FSMA

Job description

Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments!

Quality Supervisor (12 : 00 - 8 : 30 p.m.)

Dessert Holdings is looking for a Quality Supervisor to join our team based in London, Ontario. This individual will maintain close working relationships with other department managers and supervisory personnel in order to meet and maintain product quality, identify, solve and prevent problems affecting product quality, maximize productivity, and comply with regulatory requirements.

KEY RESPONSIBILITIES :

• QA team scheduling and coordination of tasks
• Provide support and guidance to QA technicians regarding quality and food safety issues.
• Maintaining HACCP (update plan on new products, ingredients, process, annual training, organize monthly HACCP meetings, validation study)
• Responsible for ordering and monitoring QA and Lab supplies, seeking new suppliers, coordinate training from supplier or new equipment purchased.
• Overseeing lab activities (review and summarize testing results and provide corrective action) and communicating results of testing to operations.
• Review technicians' daily reports.
• Participate in internal audits, in house inspections, third party audits.
• Review and release on hold product, communicate to all stakeholders.
• Responsible for Business Exposure Meeting Presentation and preparation.
• Update on non-conforming reports (ingredients or packaging)
• Participate in weekly review of current policies and procedures; and responsible for execution of document control program.
• Manage Deviations, Corrective Actions and Preventive Actions program, and customer complaints.
• New Productdevelopment support
• Responsible for creating sampling plans based on risk and interpreting results. Provide final disposition based on statistical analysis.

QUALIFICATIONS AND REQUIREMENTS :

• BSc in Food Science or Diploma in Food Science or related discipline required.
• Previous experience as a QA Supervisor in a continuous process manufacturing environment, preferably in food or pharmaceuticals, is preferred.
• HACCP training, PCQI / FSMA training
• Statistics knowledge
• Self-driven individual with strong ability to manage ambiguity, multi-task, work with minimal supervision and who adapts readily to changes in priorities and business conditions.
• Communicates effectively with colleagues across a range of disciplines and all levels of management.
• Strong verbal and written communication skills, problem solving skills, attention to detail, interpersonal skills and executive presence.
• Fits well in an environment that rewards bright, self-starting, energetic, and action-orientated managers with increasing responsibility and challenge.
• Professional and personal integrity beyond reproach

About Dessert Holdings

Dessert Holdings is North America's fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands : Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, and Kenny's Great Pies, and Dianne's Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine manufacturing facilities, and is continuing its journey of rapid growth.