Quality Supervisor (Mid-Shift)

Lawler Foods; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

Dessert Holdings is seeking a Quality Supervisor to ensure product quality in its London, Ontario facility. Responsibilities include coordinating QA tasks, maintaining HACCP standards, and communicating with cross-functional teams. Ideal candidates will have a related degree and supervisory experience in food or pharmaceuticals.

Qualifications

• BSc or Diploma in Food Science required.
• Experience as a QA Supervisor in food or pharmaceuticals preferred.
• HACCP and PCQI/FSMA training needed.

Responsibilities

• Coordinate QA team scheduling and provide support to QA technicians.
• Manage HACCP updates and oversee lab activities.
• Participate in audits and manage corrective actions.

Skills

Problem Solving

Attention to Detail

Communication Skills

Interpersonal Skills

Statistics Knowledge

Education

BSc in Food Science

Diploma in Food Science

Tools

HACCP

PCQI/FSMA

Job description

Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments!

Quality Supervisor (12:00 - 8:30 p.m.)

Dessert Holdings is looking for a Quality Supervisor to join our team based in London, Ontario. This individual will maintain close working relationships with other department managers and supervisory personnel in order to meet and maintain product quality, identify, solve and prevent problems affecting product quality, maximize productivity, and comply with regulatory requirements.

KEY RESPONSIBILITIES:

• QA team scheduling and coordination of tasks
• Provide support and guidance to QA technicians regarding quality and food safety issues.
• Maintaining HACCP (update plan on new products, ingredients, process, annual training, organize monthly HACCP meetings, validation study)
• Responsible for ordering and monitoring QA and Lab supplies, seeking new suppliers, coordinate training from supplier or new equipment purchased.
• Overseeing lab activities (review and summarize testing results and provide corrective action) and communicating results of testing to operations.
• Review technicians' daily reports.
• Participate in internal audits, in –house inspections, third party audits.
• Review and release on hold product, communicate to all stakeholders.
• Responsible for Business Exposure Meeting Presentation and preparation.
• Update on non-conforming reports (ingredients or packaging)
• Participate in weekly review of current policies and procedures; and responsible for execution of document control program.
• Manage Deviations, Corrective Actions and Preventive Actions program, and customer complaints.
• New Productdevelopment support
• Responsible for creating sampling plans based on risk and interpreting results. Provide final disposition based on statistical analysis.

QUALIFICATIONS AND REQUIREMENTS:

• BSc in Food Science or Diploma in Food Science or related discipline required.
• Previous experience as a QA Supervisor in a continuous process manufacturing environment, preferably in food or pharmaceuticals, is preferred.
• HACCP training, PCQI/FSMA training
• Statistics knowledge
• Self-driven individual with strong ability to manage ambiguity, multi-task, work with minimal supervision and who adapts readily to changes in priorities and business conditions.
• Communicates effectively with colleagues across a range of disciplines and all levels of management.
• Strong verbal and written communication skills, problem solving skills, attention to detail, interpersonal skills and executive presence.
• Fits well in an environment that rewards bright, self-starting, energetic, and action-orientated managers with increasing responsibility and challenge.
• Professional and personal integrity beyond reproach

About Dessert Holdings

Dessert Holdings is North America's fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, and Kenny's Great Pies, and Dianne's Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine manufacturing facilities, and is continuing its journey of rapid growth.