Quality Supervisor

Synectics Inc.; Waterloo; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the manufacturing sector is seeking a Quality Supervisor to lead quality assurance initiatives. This role involves managing the Quality Management System in compliance with ISO standards, conducting audits, and fostering a culture of continuous improvement. The position requires a detail-oriented individual with significant experience in quality management and effective communication skills. Competitive compensation and a range of benefits are offered.

Benefits

Health, dental, and life insurance - 100% employer-paid

Health Spending Account (1.5% of wage)

Paid time off

On-site parking

Safety boot allowance

Company-sponsored events

Qualifications

• Minimum 5 years of experience in quality management.
• Strong knowledge of ISO 9001:2015 and CSA N299.3.
• Trained in Geometric Dimensioning & Tolerancing (GD&T).

Responsibilities

• Develop and manage the Quality Management System (QMS).
• Conduct internal and external audits.
• Oversee inspection and testing activities.

Skills

Quality Management

Root Cause Analysis

Communication

Education

Bachelor's degree in Engineering, Quality, or related discipline

Job description

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Job Title: Quality Supervisor

Job Type: Full-time, Permanent

Work Location: On-site (Kitchener - Waterloo, Ontario)

Schedule: Monday to Friday

Position Summary

We are seeking a hands-on and detail-oriented Quality Supervisor to lead our quality assurance initiatives in a dynamic manufacturing environment. In this critical role, you will oversee the implementation and maintenance of our Quality Management System (QMS) in line with ISO 9001:2015 and CSA N299.3 standards. You'll be instrumental in fostering a culture of continuous improvement and ensuring our products consistently meet internal and external requirements.

Key Responsibilities

Develop, implement, and manage the QMS to ensure compliance with ISO 9001:2015 and CSA N299.3 standards.

Conduct internal audits and coordinate external audits, including leading corrective and preventive actions (CAPA).

Oversee inspection, testing, and process control activities to ensure compliance with specifications.

Support the creation and management of quality documentation such as Control Plans, FMEA, PPAP, and GR&R.

Maintain accurate records, including documentation of non-conforming products and quality reports.

Collaborate with production, engineering, and supply chain teams to troubleshoot and resolve quality concerns.

Lead training initiatives to promote quality awareness and QMS compliance across departments.

Analyze quality performance data and provide reports and recommendations to senior management.

Manage supplier quality through qualification processes, audits, and performance reviews.

Drive process improvements and monitor production equipment for compliance and safety.

Ensure measuring tools are calibrated and functioning properly; arrange repairs as needed.

Perform product measurements using gauges like calipers and micrometers.

Inspect raw materials, in-process components, and finished goods.

Develop and improve test methods and inspection plans.

Investigate causes of defects and rework, and implement preventive measures.

What You Bring

Minimum 5 years of experience in quality management within a manufacturing setting.

Strong working knowledge of ISO 9001:2015 (required) and CSA N299.3 (preferred).

Trained in Geometric Dimensioning & Tolerancing (GD&T).

Bachelor's degree in Engineering, Quality, or a related discipline-or equivalent experience.

Certification as an internal auditor for ISO 9001 and/or CSA N299 (preferred).

Proficient in root cause analysis techniques such as 8D, Fishbone Diagrams, and 5 Whys.

Effective communicator and leader, capable of mentoring team members and fostering a quality-driven culture.

Comfortable in both administrative and shop-floor environments.

Compensation & Benefits

Highly competitive wages

Overtime pay

Health, dental, and life insurance - 100% employer-paid

Health Spending Account (1.5% of wage)

Paid time off

On-site parking

Safety boot allowance

Casual dress code

Subsidized workwear

Access to EV charging stations

Perks Of Working With Us

Clean, modern facility with advanced machinery

Optional overtime opportunities

Weekends off - we value your family time

Company-sponsored events: golf tournaments, barbecues, holiday celebrations

Occasional Pizza Day lunches

Family-owned and operated since 2004 with steady growth

Located in Petersburg, Ontario, just minutes from Kitchener-Waterloo and New Dundee

Application Information

Experience Requirements:

Quality Management: 5 years (required)

GD&T: 1 year (required)

ISO 9001: 5 years (required)

CSA N299: 1 year (preferred)

Application Question: What are your wage expectations?

We're an equal opportunity employer committed to providing accommodations in accordance with the Ontario Human Rights Code. If you require accommodations during the interview process, please let us know.

If you take pride in your work and are driven by quality, we want to hear from you!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Staffing and Recruiting

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