Quality Supervisor

jci; Nisku; On-site; CAD 70,000 - 100,000; Full time

Job summary

Silent-Aire Limited Partnership seeks a Quality Supervisor to manage the quality inspectors and leads, ensuring product conformity to standards and customer specifications. The role demands high attention to detail and technical expertise, with a focus on adherence to QA policies and regulatory requirements.

You will train and coach staff, oversee inspections, and collaborate with the QC Manager on internal audits and continuous improvement initiatives.

Qualifications

• 5+ years related quality supervisory experience.
• Post-secondary education related to quality management.
• Ability to work independently in a busy environment.
• Experience with routine maintenance operations.
• Highly flexible, with solid interpersonal skills for diverse environments.
• Able to communicate effectively verbally and in writing.
• Able to work well under pressure.
• Strong attention to detail.
• Professional interaction with colleagues and suppliers.

Responsibilities

• Manage quality inspectors and leads to ensure compliance with standards and legislation.
• Oversee inspections, reporting, documentation, and troubleshooting.
• Coordinate corrective actions and ensure NCR follow-up remediation.
• Lead QA audits in line with corporate policies and practices.
• Support data reporting to management and QA monitoring programs.
• Drive continuous improvement and integration of quality tools (Lean, Six Sigma).
• Promote quality achievement and performance improvement across the organization.
• Maintain knowledge of technology changes, compliance, and repair techniques.

Skills

Quality supervision

Leadership

Attention to detail

Communication

Education

Quality management education

Job description

What you will do

You will be responsible for the management of the quality inspectors and leads, overseeing direct examination of products to ensure that quality standards and procedures are met and aligned with legislation, applicable code, and customer specifications. Requiring a high level of attention to detail and technical expertise, you will also be responsible for ensuring strict adherence to the organization's quality assurance policies.

How you will do it

• Support and direct Quality Inspectors and Leads.


• Identify and ensure NCR reports are followed up for remediation, including contacting and engaging internal purchasers and external suppliers.


• Train, coach, manage the performance of, and schedule assigned staff.


• Oversee inspections, reporting, documentation, and troubleshooting.


• In conjunction with the QC Manager, perform internal QA audits that are compliant with corporate policies, practices, and procedures.


• Support and report all data information to management.


• Assist with the maintenance of QA monitoring programs, including audits, controls, and other qualifiers.


• Support new product development and continuous improvement and integrating quality control tools (e.g. Lean, Six Sigma, etc.) into processes.


• Promote and advocate quality achievement and performance improvement across the organization.


• Ensure ongoing compliance with local, national, and international standards, codes, and legislation.


• Adopt and incorporate quality methods into their work.


• Ensure accuracy and completion of assigned tasks and projects and oversee and/or implement corrective actions.


• Maintain a working knowledge of changes in technology, compliance, and repair techniques.


• Perform all duties in accordance with Silent-Aire Limited Partnership safety program standards and Alberta Occupational Health and Safety Act, Regulations, and Code.


• Other duties as required.

What we look for

Required

• 5+ years related quality supervisory experience


• Post-secondary education related to quality management


• Ability to work independently in a busy environment


• Experience with routine maintenance operations.


• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment


• Able to effectively communicate both verbally and in writing


• Able to work well under pressure


• Strong attention to detail


• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times


• Computer literacy - Microsoft Office, web browser, email, etc.

Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line includes large-scale equipment such as air handling units and modular data centers. We pride ourselves on innovation, quality, and delivering tailored solutions to meet our clients' unique needs.

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA"). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.