Quality Specialist

Eagle Copters; Calgary; On-site; CAD 93,000 - 142,000; Full time

Job summary

Join a forward-thinking company as a Quality Specialist, where you will play a crucial role in maintaining and enhancing Quality and Safety Management Systems. This position involves conducting audits, analyzing data, and ensuring compliance with industry standards. You'll collaborate with various departments to implement improvements and maintain documentation, all while fostering a culture of quality and safety. The organization values a respectful and safe workplace, offering a comprehensive benefits package and opportunities for professional growth. If you are passionate about quality assurance in aviation and eager to make a difference, this role is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Care

Paramedical Coverage

Health Care Spending Account

Travel Medical Insurance

Life Insurance

Short and Long-term Disability

Paid Sick Days

RRSP Program with Company Match

Qualifications

• 3-5 years in Quality Assurance in aviation/aerospace.
• Knowledge of Canadian Aviation Regulations and Standards.
• ISO 9001:2015/AS9100/AS9110 certification preferred.

Responsibilities

• Conduct internal audits and assist in regulatory audits.
• Raise corrective action requests and follow up with managers.
• Maintain Quality Management Systems documentation.

Skills

Quality Assurance

Data Analysis

Communication Skills

Root Cause Analysis

Interpersonal Skills

Education

Bachelor’s degree in Quality Management or Engineering

Diploma in Quality Management or Engineering

Tools

Microsoft Office

ERP Software

Quality Management Software

Job description

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Reporting to the Director, Quality and Safety, the Quality Specialist will participate in the maintenance, development and implementation of the Quality and Safety Management Systems, conduct audits, and analyze data to identify and resolve quality issues, ensuring compliance with industry standards and regulations.

Responsibilities:

• Perform internal audits in accordance with the annual internal audit schedule of the company.

• Assist in regulatory, customer and third-party audits of the company.

• Assist in the investigation of product or process nonconformance's and potential flight safety issues.

• Raise corrective action requests (CAR) for audit findings and/or non-conformities. Follow-up with department managers or process owners for prompt response to the CAR’s.

• Assist the department managers or process owners to perform root cause analysis and define corrective actions for CAR’s.

• Ensure Eagle’s Quality Management Systems documentation (MPM, MPM Supplements, CPM etc.) are kept current and updated.

• Assist Quality Assurance Manager (QAM) in ensuring company compliance with all relevant regulatory and legal requirements.

• Assist QAM in the maintenance of company’s regulatory approvals and certifications.

• Assist QAM in the upkeep of Aircraft Maintenance Engineer (AME) and AME apprentice training, qualification, and authorization records.

• Assist in the maintenance of Quality and Safety Training programs for all required Eagle staff.

• Conduct QC checks or audits on company work orders to ensure all documentation and practices are following applicable standards and company policies.

• Maintain tool calibration program by planning and performing inhouse tool calibration following established standards, and by coordinating with external calibration vendors.

• Assist in the implementation and development of SMS (Safety Management System) program.

• Assist in performing risk assessments for SMS reports.

• Assist Purchasing with determining the acceptability of parts and their certifications.

• Assist QAM in evaluating and submitting Service Difficulty Reports (SDR’s).

• Assist with the management of vendor approval process.

• Identify improvement initiatives for the company and coordinate with applicable departments to implement improvements.

• Assist in the generation of KPI’s/metrics related to Quality and Safety.

• Maintain proficiency with respect to the latest regulatory requirements and guidance.

Required Skills, Knowledge & Qualifications:

• 3-5 years experience in a Quality Assurance/Control role in aviation/aerospace industry.

• Bachelor’s degree or diploma in Quality Management, Engineering or similar, or a combination of equivalent education and experience.

• Working knowledge of the Canadian Aviation Regulations and Standards related to 561, 571 and 573.

• Excellent computer skills related to Microsoft Office, ERP and Quality related software suites.

• Excellent verbal and written communication skills.

• A positive and proactive attitude related to the support and improvement of Eagle Quality and Safety systems.

• Excellent interpersonal skills and ability to build and maintain effective working relationships.

Preference will be given to applicants who also possess:

• Licensed AME with minimum 3-5 years experience in Quality Assurance/Control.

• ISO 9001:2015/AS9100/AS9110 auditor training and certification.

• Experience with Safety Management Systems (SMS) for Maintenance and Manufacturing organizations.

• TCCA or equivalent Approved Manufacturer experience.

• Knowledge of statistical techniques and data analysis..

Why work at Eagle?

We believe that everyone should enjoy their job and their place of work. We are constantly striving to ensure our workplace is respectful, safe, and most importantly, a great place to be. Eagle puts a high value on cooperation, accountability, and dependability.

Eagle acknowledges and respects industry experience and bases wages on prior experience and qualifications.

The Eagle benefit package for permanent employees comprises of health, dental, vision care, paramedical coverage (massage therapy, chiropractic, acupuncture etc.), a health care spending account, travel medical insurance, life insurance, AD&D, short and long-term disability and paid sick/personal days.We also offer a group RRSP program with company matched contributions.We hold employee appreciation and social events throughout the year, and on-going learning and development programs.

Eagle is an equal opportunity employer and has policies in place to prevent discrimination in our hiring practices based on current Canadian legislation. We encourage applications from qualified aboriginal persons, persons with disabilities, visible minorities, and women.

All applicants must be eligible to work in Canada, are a permanent resident or hold a current and valid authorization (i.e. work permit).

No phone calls will be accepted. We appreciate your interest but only candidates selected for interviews will be contacted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Airlines and Aviation

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