QUALITY SERVICES SAMPLE COORDINATOR

Nortera; Strathroy; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading food production company in Ontario seeks a Quality Services Sample Coordinator. The role involves managing the production and delivery of product samples for various business initiatives. Candidates should have a minimum of 2 years experience in the food industry and excellent organizational skills. Join us to contribute to our mission of providing healthy and sustainable food options.

Benefits

Competitive annual salary

Annual bonus program

Comprehensive health benefits

Tuition reimbursement

Learning and development opportunities

Qualifications

• Minimum 2 years experience in a food-related industry.
• Ability to manage complex projects in various departments.
• Strong communication and interpersonal skills.
• Accuracy and attention to detail are necessary.

Responsibilities

• Manage the process of frozen and canned samples for business projects.
• Coordinate sample requests and ensure timely delivery.
• Maintain sample library and inventory.
• Assist in providing specification information for products.

Skills

Project management

Communication skills

Organizational skills

Customer service

Computer literacy

Job description

Joining Nortera means choosing opportunities to grow together!

As the North American leader in ready-to-cook vegetables, we are committed to contributing to the well-being of society by providing access to healthy and sustainable food.

Nortera produces major private and retail brands and markets its own brands Arctic Gardens and Del Monte.

WHY CHOOSE NORTERA

• Opportunities to work on inspiring projects in a growing company!
• Competitive annual salary;
• Annual bonus program;
• Complete range of social benefits and employee assistance program (EFAP);
• Possibility of contributing to an RPP with employer contribution;
• Reimbursement for tuition fees and physical activity;
• Referral program;
• Environment that fosters learning and professional development;
  
  

The Role

Reporting to the Technical Services Quality Manager, the Quality Services Sample Coordinator, will:

• Manage the complete process of frozen and canned samples production and delivery for business development projects including new products and new customers (Samples for food shows, industrial contracts, bids, projects, new product launches, photography, benchmarking, clear out product, lab analysis, etc.) for sales, marketing, quality, I&D, etc.
• Coordinate and assign sample requests to the appropriate plant, and follow up to ensure that they are sent;
• Prepare lab samples when necessary to meet customer expectations and requirements;
• Assist in providing information for specification creation;
• Assist I&D Project Managers on new product plant trials or 1st production follow-ups;
• Coordinate or assist the preparation of benchmarking samples;
• Maintain a finished product and bulk sample library/inventory;
• Aid sales/marketing/I&D/etc in providing specific product information to accurately reflect expectations (for a bid, project etc);
• Maintain and order all shipping and sample supplies (cartons, dry ice, bags, etc);
• Order product from plant/warehouses for sample requests;
• Manage and coordinate sample shipments via couriers or trucking companies with facility personnel;
• Set up FedEx/UPS waybills, including customs documentation, for sample shipments and I&D shipments;
• Assist plants with sample shipments when necessary;
• Oversee all facilities adherence to the corporate sample preparation procedure;
• Track packages for delivery and communicate tracking numbers;
• Maintain and update sample request form as needed;
• Manage summary request tracking sheet on Google Drive of all samples sent;
• Take pictures of product, case, poly codes etc., in a presentable fashion;
• Conduct internal audits per request of QA department as needed.
  
  

Your Profile

• Minimum 2 years experience in a food related industry;
• Ability to work on complex or numerous projects in support of Sales, I&D projects, Quality, and Marketing;
• Familiarity with quality standards and customer expectations;
• Understanding of standard quality grading for vegetables;
• Computer literacy (Google Drive, Office, etc);
• Strong communication and interpersonal skills;
• Excellent organizational skills;
• Accuracy and attention to details is necessary;
• Ability to work independently, as well as in a team environment;
• Customer service oriented;
• Resourceful and solution oriented;
• Be able to lift and move sample cases weighing up to 30 lbs.
  
  

We’re looking for people like you!

Come grow with Nortera!

Although all job applications are considered, only successful applicants will be contacted. The use of masculine gender could have been used without discrimination and only for the purpose of lightening the text. We are an equal opportunity employer and encourage applications from a wide variety of candidates in order to staff a diverse workforce that is representative of the communities in which we operate.