Quality Review Coordinator

Interior Health Authority; Castlegar; On-site; CAD 122,000 - 177,000; Full time

Job summary

A regional health authority in Canada is seeking a passionate Quality Review Coordinator. This full-time position focuses on leading quality assessments and improvements across long-term care facilities. The successful candidate will leverage their leadership and analytical skills to ensure the highest standards of care while collaborating with various teams. A competitive salary range of $88,990 to $127,923 is offered, along with comprehensive benefits and a commitment to professional development.

Benefits

Attractive remuneration package

Excellent career prospects

Employer paid training/education

Employer paid vacation

Employer paid insurance premiums

Extended Health & Dental coverage

Work-life balance

Qualifications

• Strong leadership skills in healthcare quality assessment.
• Experience in quality improvement processes.
• Proven ability to analyze complex data and trends.

Responsibilities

• Lead the quality review process for long-term care facilities.
• Monitor and analyze data related to care quality and incidents.
• Collaborate with operational teams to implement improvement initiatives.

Skills

Leadership

Data analysis

Quality improvement

Change management

Education

Relevant degree in healthcare or related field

Job description

Interior Health is hiring a permanent full-time Quality Review Coordinator who is passionate about making a difference in healthcare.

Location: This position is located within the Kootenay Boundary and East Kootenay region of the Interior Health Authority and the successful applicant is expected to travel to Long Term care sites.

What We Offer

• An attractive remuneration package
• Excellent career prospects
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• May be eligible to contribute to MPP
  
  

Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

Come join our team and see why we’re one of Canada’s Top 100 Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Join our team today!

How Will You Create An Impact

The Quality Review Coordinator provides leadership and expertise in the assessment and review of risk and quality of resident care and in the application of quality improvement and change management principles and practices. The Coordinator monitors and analyzes such data and information as complaints, licensing incidents and reports, PSLS reports, infection control audits, safe patient handling audits, semi-annual and as requested staffing reports, inter Rai data, and client satisfaction and Ministry performance data in order to assess quality of care and performance. The Coordinator develops and maintains strong communications with IH site managers and contracted partners; schedules, organizes, and leads the quality review process for long-term care facilities, both IH owned/operated and contracted partner long-term care facilities. The Coordinator works with the members of the Long-term Care Clinical Operations team and the Long-term Care Services team and in collaboration with the IH Quality and patient safety teams in the planning, implementation, and evaluation of improvement initiatives focusing on quality of care, service utilization, safety, and risk reduction.

The Quality Review Coordinator may also participate with the Patient Safety Investigators in the reviews of critical incidents and in the development of recommendations arising out of critical incident investigation.

In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to your manager or supervisor immediately.

What Will You Work On

• Reviews, monitors, and evaluates risk and incident data on an ongoing basis including accreditation and PSLS reports (complaints and events), performance indicators, and Licensing reviews. Works closely with the Patient Care Quality Officers and Patient Safety Investigators to address client and family concerns and patient safety events that are deemed to be critical incidents. Liaises with the facility, Licensing, resident, family, and other bodies as required to further investigate issues. Continues to monitor the site for outcome and resolution, working closely with the Director of Long-term Care Services and the Managers and Directors of Clinical Operations as required if resolution is not timely.
• Plans, organizes, and conducts Quality Reviews for assigned long-term care facilities. Develops and manages temporary teams consisting of local experts and resources as appropriate/ required to aid in the quality review process. Produces summary reports for the Managers and Directors of Clinical Operations and Director of Long-term Care Services.
• Identifies region and site based quality improvement opportunities. Collaborates with IH Quality and patient Safety to develop action plans. Assists in the promotion of a culture of quality throughout long-term care by facilitating the integration of quality improvement initiatives and change management practices.
• Acts as an expert in the integration of accreditation principles and standards within regional and site based initiatives. Identifies opportunities for knowledge exchange and education related to Required Organization Practices (ROPs).
• Develops and maintains strong communications with site managers and contracted partners. Routinely communicates site level operational activities to the Directors of Clinical Operations.
• Reviews contracted partner staffing reports and other documentation as required to confirm:
• required submitted reports accurately reflect staffing patterns.
• staffing models and mix meet IH contract service deliverables.
• staffing models and mix meet Ministry of Health (MoH) guidelines and standards.
• staffing models and mix appropriately meet identified resident needs.
• Provides regular reports to the Long-term Care Services team and others, as applicable for the above activities identifying status of quality reviews, variances, trends, educational needs, and go forward recommendations.
• As a member of the quality review team, participates in the ongoing review of the quality review process to ensure the review is reflective of MOH directives; CIHI and accreditation requirements; and Licensing, regulatory, and IH contractual requirements.
• Provides support to the Long-term Care Services team with respect to collating quality review data across the Health Authority. Participates as a member of the Long-term Care Services team in the development of annual department goals and objectives. Meets regularly to forward the achievement of established performance objectives.
• Supports the Long-term Care Services team by participating in meetings and committees as required.
• Works with Digital Health to review data from various sources, identify opportunities to draw from the data warehouse, and identify new opportunities to apply data knowledge in the improvement of care quality.
• Performs other related duties as assigned.