Quality Manager- Waterfront (Permanent)

Babcock Mission Critical Services España SA.; Victoria; On-site; CAD 88,000 - 133,000; Full time

Job summary

Babcock Mission Critical Services is seeking a Quality Manager in Victoria, BC. The ideal candidate will manage quality documentation, ensure compliance with corporate standards, and develop training plans while bringing at least 5 years of experience in quality management. This permanent position offers a competitive salary and various employee benefits.

Benefits

Comprehensive health and dental benefits

Flexible work schedule

Wellness days

Relocation assistance

Support for professional development

Employee recognition and bonus programs

Qualifications

• Minimum of 5 years’ experience in quality management, preferably in complex engineering.
• Certification as a Certified Quality Engineer or similar from a recognized institution.
• Experience in regulated industries with quality standards like ISO 9001.

Responsibilities

• Develop and manage quality documentation and ensure compliance with corporate policies.
• Support managers to keep procedures and manuals current.
• Design and manage training plans in coordination with first line managers.

Skills

Quality management

Process improvement

Data analytics

Communication

Education

Post-secondary education in Engineering or Technology

Tools

MS Office

SharePoint

Job description

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Quality Manager- Waterfront (Permanent)

Location:

Victoria, British Columbia, CA, V8Z 0B9

Onsite or Hybrid:

Quality Manager Waterfront (Permanent)

Victoria, BC

Expected Salary: $88,641 to $132,961

Underpinned by a deep understanding of technology integration, asset management, and specialist training, Babcock International works with customers around the world to improve the capability, reliability, and availability of their most critical assets within the key market sectors of Marine, Land, Aviation, and Nuclear.

In Canada, Babcock works in the Marine sector, where our teams provide critical and complex support to Canada’s submarine fleet. Our Canadian team is proud to be trusted to deliver key naval in-service support for the Royal Canadian Navy. We also operate in the Aviation sector, where Babcock ensures that the aircrew trainees of our partner nations receive the world’s best flying training. We deliver vital aerial emergency services and are proud to have been selected by the Government of Manitoba to deliver their wildfire suppression services, as well as key components of their critical air ambulance services.

Whether it is providing technical training instruction, developing training materials or maintaining critical training assets, Babcock is trusted by its customers to deliver world-class training solutions.

Babcock’s Purpose is tocreate a safe and secure world, together. Our Principles create the foundation for how we will do this. They keep us on the right course, unify the way we work and guide us towards success. By thinking, connecting, and acting in line with these Principles, we’ll deliver better outcomes for our Culture, Customers and Communities. Collectively at Babcock, our employees embody the Principles that help make us great at what we do:

• Challenge the status quo, Be Curious , and ask, ‘how might we?’
• Whenever measuring success, Think: Outcomes and positive impacts.
• Be Kind to ourselves, each other, and our planet.
• Babcock employees Collaborate – we are greater than the sum of our parts,
• Be Courageous – be brave, ambitious, and determined.
• Everyone has a part to play - Own and Deliver to be successful

Babcock is grateful to work on the traditional territories of many Nations across Canada. Babcock respects the special relationship that the First Nations, Inuit, and Métis have with the land and recognizes that we are privileged to use and share this land. Babcock is committed to being a good neighbor, ensuring that we are positively contributing to society’s progress and building meaningful and mutually beneficial relations with Indigenous peoples, businesses, and communities.

• Develop, own and manage quality documentation and assure full alignment with Corporate policies,
• Support managers and process owners to keep Procedures, Guidelines and Manuals current and in compliance with Corporate requirements,
• Support generation of new / required procedures and instructions as necessary,
• Develop and implement a robust document structure for the Materiel Certification and Quality Support Teams, which align with customer and QA requirements,
• Optimize relevant documents for Function Efficiency such as Responsible, Accountable, Consulted and Informed (RACI) matrix’s, Process maps, procedure’s interrelations, and authorization registrars,
• Design and manage Training Plans in coordination with fist line managers,
• Write Quality Plan for new projects,
• Design tools to consolidated requirements, specifications, and standards; to facilitate referencing and accessibility,
• Support the optimization and maintenance of our SharePoint sites,
• Develop checklists and verification tools that integrate complex and extensive requirements to optimize verification of record packages,
• Collaborate with Engineering in the clarification of requirements that may affect product and work records,
• Support investigation of technical problems, risk assessments, corrective and preventive actions, and drive continuous improvement initiatives, incorporating feedback into standard processes and procedures into the function,
• Collaborate with QA department in relation to internal and external audits for the Waterfront group,
• Establish effective metrics and Key Performance Indicators (KPIs), and reports for relevant meetings, to monitor function performance aligned with Goals and Objectives,
• Create, and deliver awareness materials to facilitate understanding of materiel certification requirements across all waterfront areas,
• Perform other duties as assigned.

The ideal candidate brings:

• A minimum of 5 years’ experience in Quality management, product quality and quality control, preferably in a complex engineering environment,
• A post-secondary education in an Engineering or Technology related field,
• Certification as a Certified Quality Engineer, Quality Auditor, Black Belt Six Sigma, or any other relevant Quality Certification form a recognized institution,
• Experience in a highly regulated industry with complex quality standards, ISO 9001 or similar, regulatory, or specific industry standards,
• Deep knowledge and experience in managing and understanding of product drawings and specifications,
• Strong skills in process improvement, with preference for qualifications in LEAN, implementation, FMEA (Failure Mode Effect Analysis), First Article Inspection Process,
• Experience managing large data sets, with skills in data analytics,
• Ability to use the suite of MS Office, and SharePoint,
• Excellent written and oral communication skills,
• Eligibility for Canadian Secret Security, Controlled Goods, and International Traffic in Arms Regulations (ITAR) Clearances

Babcock Canada supports the safety and wellbeing of our employees through the following programs:

• Contributions towards an employee’s physical and mental health
• Wellness days
• Supportive work life balance: flexible work schedule and competitive annual vacation time off
• Comprehensive health and dental benefits
• Pregnancy and Parental Leave top-up available
• Employer matching of employee retirement contribution
• Employee recognition and bonus programs
• Support of professional development and reimbursement of membership dues
• Relocation assistance for individuals and families

Babcock is committed to promoting a workforce without boundaries. One that welcomes everyone to contribute to our success regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, or age. If you require accommodation during any stage of our recruitment process, please let us know how we can assist you.

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