Quality Management Lead

Oceanex Inc.; St. John's; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading company in intermodal transportation in Atlantic Canada is seeking a Quality Management Lead. This corporate role encompasses the implementation and management of ISO 9001 Quality Management System requirements, ensuring compliance and customer satisfaction. Ideal candidates should possess a related degree, strong leadership capabilities, and a minimum of 5 years in a quality management role.

Benefits

Competitive salaries

Excellent benefits

Positive work environment

Solid career progression

Qualifications

• Minimum 5 years of experience in quality management in a leadership/coordinator role.
• Broad knowledge of safety, compliance, and quality regulatory requirements.
• Extensive knowledge of ISO 9001 and ISM standards.

Responsibilities

• Responsible for the development, implementation, and maintenance of ISO 9001 certified QMS.
• Promote continual improvement and customer satisfaction throughout the organization.
• Responsible for planning and conducting QMS internal audits.

Skills

Communication

Interpersonal Skills

Organizational Skills

Leadership

Public Speaking

Bilingual (English and French)

Education

University degree in a related field

Job description

We are currently looking for an experienced Quality Management Lead for our Corporate office. The Quality Management Lead, as a corporate role, reporting to the Executive Vice President, is responsible to implement, maintain and manage activities related to ISO 9001 Quality Management System (QMS) requirements in line with company and regulatory requirements. He/she also assists with the coordination and training required under our quality programs.

Tasks and responsibilities

• Responsible for all aspects of the development, implementation and maintenance of Oceanex's ISO 9001 certified QMS;
• With senior management, responsible for promoting continual improvement and customer satisfaction throughout the organization;
• Responsible for weekly/monthly reporting on the performance of the QMS to top management;
• Responsible for collecting, compiling and reporting of management review inputs, for top managements review of the QMS;
• Responsible to assist and coordinate the development and tracking of corporate objectives;
• Responsible for promoting consistent use of the nonconformance system and assisting with root cause analysis and corrective action as required;
• Responsible for the collection, analyzing, and summarizing information and trends including failed processes, incidents, audit results and corrective actions to report to senior management;
• Responsible for company-wide control of documented information;
• Responsible for planning, conducting and reporting of QMS internal audits;
• Responsible for coordination of external registration QMS audits;
• Assist senior management to maintain the integrity of the QMS when changes to the system and its processes occur;
• Assist senior management in determining, tracking and updating risks and opportunities associated with external and internal issues, interested parties and all levels of processes;
• Assist senior management in the upkeep of external and internal issues and needs and expectations of interested parties;
• Assist senior management in determining the level of process documentation required to ensure consistent delivery of products and services to clients;
• Assist senior management with development and maintenance of the sequence and interaction of operational, management and support processes, in a way that allows for meaningful measurement and reporting of performance criteria;
• Assist procurement with supplier qualification and performance monitoring processes;
• Conduct personnel orientations to the use and benefits of the QMS upon hire;
• Encourage and promote quality awareness in all company activities;
• Perform other duties as assigned.

Qualifications

• University degree in a related field or equivalent combination of experience and education;
• Minimum of 5 years of experience in quality management in a leadership/coordinator role, preferably in the marine industry;
• Broad knowledge of safety, compliance and quality regulatory requirements;
• Extensive knowledge of ISO 9001 and ISM standards;
• Computer literate.

Skills

• Excellent written and oral communication skills;
• Demonstrated interpersonal skills;
• Demonstrated organizational skills;
• Demonstrated leadership and influencing skills;
• Public speaking capabilities;
• Bilingual (English and French), considered an asset.

You are interested and believe you have all the qualifications? Please forward your resume as soon as possible to:

www.oceanex.com/hr

Oceanex Inc. is committed to equity in employment and encourages all qualified individuals to apply. We thank all candidates for their interest but wish to advise that only those selected for an interview will be contacted. No telephone inquiries please.

OCEANEX INC. is Atlantic Canada's leader in intermodal transportation and has serviced the Newfoundland market for more than 100 years. We provide door-to-door transportation service from anywhere in North America to destinations in Newfoundland and Labrador.

We offer our employees a positive work environment, competitive salaries, and excellent benefits as well as an entrepreneurial environment with solid career progression based on a result driven culture. When you are a member of the Oceanex team, you enjoy a stable career where your ideas are encouraged, and skills valued.

We are very proud of our strong team of 400 employees and their exceptional commitment to safety, the environment, and our customers.