Quality Lead Software & System Design

Hitachi Rail; Toronto; On-site; CAD 89,000 - 114,000; Full time

Benefits offered by this job

Health, Dental & Vision

Retirement Savings Plan

3 weeks vacation

Life & Accident Insurance

Long-Term Disability

Flexible work-life programs

Job summary

Hitachi Rail is seeking a Quality Lead to elevate the maturity of quality practices across engineering, industry & supply chain, and services. You will lead transversal teams, promote a culture of quality, and support stakeholders in daily quality management with a cross-functional approach. Ideal candidates have 10+ years in railway QA, strong root-cause analysis, and proven QA management experience.

A B.S. in engineering and Six Sigma training are preferred, with ISO and CENELEC familiarity.

Qualifications

• 10 years in Railway Engineering/Quality Assurance or comparable experience.
• +5 years in Root Cause Analysis, Corrective Action, and Investigation.
• +5 years as a Quality Assurance Manager (QAM).
• B.S. Engineering or equivalent degree.
• Process improvement training (Six Sigma, DMAIC).
• Knowledge of CENELEC standards and ISO standards.

Responsibilities

• Support process owners to implement uniform quality practices.
• Ensure discipline meets quality commitments and provide problem-solving support.
• Verify procedures and integrate them into bids, projects, and products.
• Consolidate questions from QA Managers and customers and address them cross-functionally.
• Lead discipline transformation plans and address key quality issues.
• Identify trends, root causes, and corrective actions with impact on performance.
• Ensure customer concerns are understood and managed effectively.

Skills

Root Cause Analysis

Corrective Action

Failure Investigation

Quality Assurance

ISO 9001

ISO 27001

Education

B.S. Engineering

Tools

CENELEC Standards

Quality Management Systems

ISO 9001

ISO 27001

Job description

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description

The Quality Lead contributes to enhancing the maturity level within their domain, in alignment with the operating model established by the entity or country. They help promote a culture of quality and empower operational teams to take responsibility for managing quality on a daily basis. The Quality Lead plays a transversal leadership and coordination role, providing support, guidance, and development for the relevant stakeholders. They may be involved in any of the following three disciplines:

• Engineering Quality Lead
• Industry & Supply Chain Quality Lead
• Services Quality Lead

Key Accountabilities

• Support the Discipline Process Owner(s) to ensure that processes and procedures are implemented in a uniform manner, that tools are reliable and that employees are trained to the required level of competence:
• Support the Discipline Process Owner(s) to ensures that the discipline is organized such that it is able to meet its Quality commitments, and provides problem-solving support where necessary
• Support the Discipline Process Owner(s) to ensure the proper implementation of the procedures and policy set up to verify discipline-specific processes and integrate them into bids, projects and products
• Collects and consolidates any questions raised about the profession by Quality Assurance Managers and Customers, and addresses these issues in a transverse manner.
• Be responsible to ensure that the discipline transformation plan addresses key Quality issues, and that it effectively delivers the expected results.
• Identifies trends and alerts relative to identified structural problems: Application of procedures, maturity of the organisation (consolidated view), correlation with other sources of information.
• Be responsible to ensure that critical action plans are implemented in a timely manner, assesses their efficiency and issues an alert in the event of any discrepancy, Analyses the root causes and makes sure that corrective measures are included in performance plans, Capitalizes on feedback from the teams concerned.
• Be responsible to ensure that the Customer’s concerns and expectations are understood and effectively managed

Key Requirements

• 10 years Engineering/Quality Assurance in Railway Industry or comparable experience in other Industry
• +5 years of experience in Root Cause Analysis, Corrective Action Implementation, Failure
• Investigation and reporting
• +5 years of experience as a Quality Assurance Manager (QAM)
• B.S Software/Electrical/Mechanical Engineering or equivalent
• Process Improvement Training or background (Six Sigma, DMAIC, ...)
• Good Working Knowledge of:
• CENELEC standards
• Quality Management Systems
• Project Lifecycle and Deployment
• Product Lifecycle
• ISO9001, ISO 27001

Preferred Qualifications

• Six Sigma Black or Green Belt, Lead Auditor Qualification in ISO 9001 and 27001,
• Communication & Training Skill

Base Salary : $89,114 – $114,430

The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Health, Dental and Vision plans - 100% of premiums are company-paid
• Retirement Savings Plan with a company match
• Company paid holidays - 3 weeks of vacation
• Company provided Life and accident Insurance, LTD
• Worklife programs such as Flextime and a variety of Development and Training opportunities

This posting relates to an existing vacancy.

Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.