Quality Lead - Software & System Design

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.

Location: Toronto, Ontario, Canada (Hybrid)

Position: Quality Lead

Role Overview:
As a Quality Lead, the Incumbent will contribute to enhancing the maturity level within their domain, in alignment with the operating model established by the entity or country. They help promote a culture of quality and empower operational teams to take responsibility for managing quality on a daily basis. The Quality Lead plays a transversal leadership and coordination role, providing support, guidance, and development for the relevant stakeholders. They may be involved in any of the following three disciplines:

1. Engineering Quality Lead
2. Industry & Supply Chain Quality Lead
3. Services Quality Lead

Key Accountabilities:

• Support the Discipline Process Owner(s) to ensure that processes and procedures are implemented in a uniform manner, that tools are reliable and that employees are trained to the required level of competence.
• Support the Discipline Process Owner(s) to ensure that the discipline is organized such that it is able to meet its Quality commitments, and provides problem-solving support where necessary.
• Support the Discipline Process Owner(s) to ensure the proper implementation of the procedures and policy set up to verify discipline-specific processes and integrate them into bids, projects and products.
• Collect and consolidate any questions raised about the profession by Quality Assurance Managers and Customers, and address these issues in a transverse manner.
• Be responsible to ensure that the discipline transformation plan addresses key Quality issues, and that it effectively delivers the expected results.
• Identify trends and alerts relative to identified structural problems: Application of procedures, maturity of the organization (consolidated view), correlation with other sources of information.
• Be responsible to ensure that critical action plans are implemented in a timely manner, assess their efficiency and issue an alert in the event of any discrepancy.
• Analyse the root causes and make sure that corrective measures are included in performance plans.
• Capitalize on feedback from the teams concerned.
• Be responsible to ensure that the Customer's concerns and expectations are understood and effectively managed.

Key Requirements:

• +10 years Engineering/Quality Assurance in Railway Industry.
• +5 years of experience in Root Cause Analysis, Corrective Action Implementation, Failure Investigation and reporting.
• +5 years of experience as a Quality Assurance Manager (QAM).
• B.S Software/Electrical/Mechanical Engineering or equivalent.
• Process Improvement Training or background (Six Sigma, DMAIC, ...).
• Good Working Knowledge of:
  • CENELEC standards.
  • Chorus 2.0.
  • Project Lifecycle and Deployment.
  • Product Lifecycle.
  • ISO9001, ISO 27001.

Preferred Qualifications:

• Experience in Rail Industry / Urban Rail Signaling Experience is preferred.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

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