Quality Improvement Nurse Representative

Shoppers Drug Mart; London; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Registered Practical Nurse to join their dynamic team. In this role, you will leverage your nursing expertise to conduct essential audits, support pharmacy systems, and maintain strong client relationships. Your ability to communicate effectively and educate nursing staff will be key to improving practices within long-term care settings. This position offers a chance to make a meaningful impact while enjoying competitive pay, full benefits, and a commitment to work-life balance. If you are passionate about nursing and eager to contribute to a culture of inclusiveness, this opportunity is perfect for you.

Qualifications

• Completion of college level certificate as an RPN and registered with the College of Nurses of Ontario.
• Strong communication, organizational, and teaching skills required.

Responsibilities

• Conduct audits, support pharmacy systems, and maintain client relationships.
• Prepare presentations and ensure quality improvement in nursing practices.

Skills

Effective verbal and written English communication skills

Interpersonal and team playing skills

Presentation and teaching skills

Customer service and client relationship building skills

Ability to effectively organize and manage multiple projects

Prioritization skills

Education

Completion of college level certificate as a Registered Practical Nurse (RPN)

Registered member of the College of Nurses of Ontario (RPN)

Tools

Microsoft Office suite

MediSystem pharmacy software programs

Job description

Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or you're ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded. We offer competitive pay, full benefits, and a work-life balance.

Why this role is important?

This position is based out of our MediSystem London operations site and requires travel between the London region to Windsor region.

What you'll do:

1. Complete MediSystem audits on a regularly scheduled basis, complete reports, create action plans and work with homes to improve areas where gaps are identified.
2. Conduct emergency box checks as per MediSystem and Ministry policies.
3. Support pharmacy systems within the home by monitoring the usage, identify gaps and work with homes to optimize the use.
4. Maintain client relationships by point of contact between clients and pharmacy operations.
5. Assist in the pharmacy system implementation and orientation with home personnel to ensure a smooth transition and delivery of optimal client service through inservice education.
6. Ensure upgraded hardware and software are updated at client sites (i.e., digital, electronic MAR, clientcare portal).
7. Prepare and deliver presentations to nursing staff.
8. Maintain current knowledge of MediSystem Pharmacy operations, nursing practice, and long-term care practice and apply that knowledge to educate and advise home staff to improve their practices.
9. Provide continuous quality improvement by reviewing nursing organization and administrative procedures as they relate to the pharmacy system, analyzing nursing techniques, and reporting recommendations to long-term care homes.
10. Ability to travel extensively throughout Ontario, including extended driving, occasional air travel, and occasional overnight stays.
11. Ability to accommodate a flexible schedule upon short notice.
12. Occasional night or evening shifts or extended shifts.
13. Commitment to promoting a workplace of inclusiveness and belonging.

What you bring:

1. Completion of college level certificate as a Registered Practical Nurse (RPN).
2. Registered member of the College of Nurses of Ontario (RPN).
3. Experience and demonstrated strong performance as a nurse educator.
4. Experience working in a long-term care facility, or demonstrated current knowledge of nursing practice in a long-term care setting.
5. Computer literacy including Microsoft Office suite, email and internet, and ability to develop working knowledge of MediSystem pharmacy software programs.
6. Current knowledge of nursing standards and methodology.
7. Effective verbal and written English communication skills.
8. Interpersonal and team playing skills.
9. Self-sufficient, customer service, client relationship building skills.
10. Presentation and teaching skills.
11. Ability to effectively organize and manage multiple projects.
12. Prioritization skills.
13. Valid Ontario Drivers License, with good driving record and ability to travel throughout Ontario.
14. Basic computer and typing skills (35 wpm).

Employment Type: Full time

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.