Quality Improvement Consultant- Quality Management

William Osler Health System; Brampton; On-site; CAD 88,000 - 111,000; Full time

Job summary

A regional healthcare provider is seeking a Quality Improvement and Patient Safety Consultant to enhance quality and safety in care by implementing evidence-based strategies and accreditation activities. Responsibilities include analyzing safety incidents, leading root cause analyses, and collaborating with clinical teams to ensure high-quality patient outcomes. The ideal candidate has a background in health administration and experience in quality improvement. This full-time position is based in Brampton, Canada, with a salary range of $88,413 to $110,526 annually.

Qualifications

• Minimum three years of experience in clinical risk management or quality improvement.
• Experience with patient safety or critical incident management is preferred.
• Strong statistical skills and ability to analyze data trends.

Responsibilities

• Lead accreditation activities and support the Quality Improvement Plan.
• Analyze safety incidents and quality indicators to identify trends.
• Engage staff in safety initiatives through education.

Skills

Analytical skills

Project management

Data management

Interpersonal skills

Education

Undergraduate degree in a related field

College degree or certification in healthcare administration

Job description

Reporting to the Manager, Quality and Practice, the Quality Improvement and Patient Safety Consultant has demonstrated experience in leading processes related to quality improvement, patient safety, accreditation, and critical incident management. This role supports organizational initiatives by collaborating with leadership and staff to develop policies that ensure high-quality care, minimize patient harm, and foster continuous improvement.

Key responsibilities include implementing accreditation standards, supporting the Quality Improvement Plan (QIP), analyzing incident data and care trends, and facilitating evidence-based improvements. The consultant collaborates with stakeholders to implement solutions, map new processes, and evaluate the impact of safety initiatives, including accreditation readiness activities such as mock surveys and evidence submissions.

This role also involves supporting critical incident management by coordinating root cause analyses, leading debriefings, and translating learnings into system improvements. A focus on embedding a Just Culture approach is essential for proactive risk mitigation.

The position is responsible for advancing quality, accreditation, and safety agendas through evidence-based strategies, leading accreditation activities, and supporting the QIP to improve patient outcomes. The consultant works closely with clinical leaders, staff, and interdisciplinary teams to ensure alignment with strategic priorities and standards.

Accountabilities include:

1. Analyzing safety incidents, quality indicators, and accreditation metrics to identify trends.
2. Leading critical incident reviews, root cause analyses, and accreditation tracers to drive improvements.
3. Developing policies and strategies with clinical leaders to enhance quality and safety.
4. Monitoring the QIP to achieve measurable patient care improvements.
5. Engaging staff in safety initiatives through education and participation.
6. Providing project management and data analysis support for quality and risk initiatives.
7. Maintaining systems for incident reporting, evidence collection, and QIP tracking.
8. Participating in quality, safety, and accreditation committees.

Qualifications:

• Undergraduate degree in a related field (e.g., health care administration, health professions).
• College degree or certification in clinical practice, risk management, or healthcare administration.
• Minimum three years of experience in clinical risk management, quality improvement, accreditation, or related healthcare fields.
• Experience with critical incident management or patient safety within the last three years is preferred.
• Member of a regulated college in Ontario is preferred.
• Certified Risk Management designation is an asset.
• Understanding of acute care environments and quality improvement methodologies.
• Strong computer, data management, and statistical skills.
• Ability to manage multiple stakeholders and priorities effectively.
• Demonstrates Osler's values of Respect, Excellence, Service, Compassion, Innovation, and Collaboration.

Additional Information:

• Hours: Currently days, Monday to Friday (subject to change).
• Internal application deadline: April 18, 2025.
• External applications are still open.
• Salary range: $88,413 to $110,526 annually.

Osler values diversity and inclusivity. Accommodations are available upon request during the recruitment process. Only shortlisted candidates will be contacted. All information will be used solely for employment purposes.

Remote Work: Employment Type: Full-time