Quality Engineering Manager

La Fosse Associates; Victoria; On-site; CAD 128,000 - 173,000; Full time

Job summary

La Fosse Associates, in partnership with a leading financial services organisation, seeks a Quality Assurance Manager to define and oversee the testing strategy for a complex lending platform. The role focuses on customer journeys, governance, and end-to-end delivery across multiple teams.

Candidates should demonstrate strong stakeholder management, Agile delivery experience, and hands-on Azure DevOps usage for test management and defect tracking. Hybrid London-based role with 2-3 days in office.

Qualifications

• Experience leading testing across complex, customer-facing platforms.
• Strong stakeholder management with business buy-in.
• Own end-to-end testing across full delivery lifecycles.
• Understanding of customer journeys in lending/financial services.
• Experience in Agile environments with sprint-based delivery.
• Hands-on Azure DevOps for test management and defect tracking.
• Coordinate testing across business, technology, and third-party teams.
• Strong test governance, planning, and defect management.
• Experience with outsourced automation testing providers.
• Excellent communication and leadership skills in complex delivery environments.

Responsibilities

• Define and oversee the overall testing strategy across a complex lending platform.
• Lead testing activities across multiple teams with governance.
• Build relationships across business and technology functions.
• Drive quality standards and successful delivery through testing cycles.

Skills

Lead testing

Stakeholder management

End-to-end testing

Customer journeys

Agile delivery

Communication

Leadership

Test governance

Outsourced automation

Cross-team coordination

Tools

Azure DevOps

Defect tracking

Job description

Quality Assurance Manager – £80,000 – Hybrid (London 2-3 days per week)

Please note: This role requires candidates to be able to commute into the office 2-3 days per week in London and does not offer sponsorship. Candidates must have the full right to work in the UK.

La Fosse has partnered with a leading financial services organisation to recruit an experienced Quality Assurance Manager into an established team.

This role will be responsible for defining and overseeing the overall testing strategy across a complex lending platform, with a strong focus on customer journeys and business outcomes. While the position is not hands-on, candidates must have a strong understanding of automation, test governance, and the end-to-end testing lifecycle to effectively lead testing activities across multiple teams.

The successful candidate will be a strong stakeholder manager, capable of building relationships across both business and technology functions, driving quality standards, and ensuring successful delivery throughout the testing cycle.

Key requirements:

• Experience leading testing across complex, customer-facing platforms.
• Strong stakeholder management with the ability to build relationships and gain business buy-in.
• Experience owning end-to-end testing across full delivery lifecycles.
• Understanding of customer journeys, ideally within lending or financial services.
• Experience working in Agile environments with sprint-based delivery.
• Hands-on experience with Azure DevOps for test management and defect tracking.
• Ability to coordinate testing across business, technology, and third-party teams.
• Strong test governance, planning, and defect management experience.
• Experience working alongside outsourced automation testing providers.
• Excellent communication and leadership skills within complex delivery environments.

Interview process:

• 1st stage – Screening call with hiring manager
• 2nd stage – In person interview discussing technical capabilities and strategic experience
• Final in person interview