Quality Engineer

Norsat International Inc.; Richmond; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Professional development fund

Training reimbursement

Flexible hours

On-site parking

Employee referral program

Employee awards

Office leisure areas

Job summary

Norsat International Inc. is seeking a Quality Engineer to coordinate root cause investigations, CAPA actions, and supplier oversight on-site in Richmond. You will calibrate test equipment, analyze quality trends, and support new product launches to ensure compliance with ISO 9001 and industry standards.

A strong engineering background and hands-on QA experience are required. The role emphasizes data-driven quality improvements, ERP-based workflows, and cross-functional collaboration to uphold

Qualifications

• Bachelor’s degree in engineering or 5 years of equivalent experience.
• Minimum of 2 years of experience in quality control/quality assurance in manufacturing.
• Demonstrable knowledge of manufacturing processes and production equipment.
• Knowledge of quality system methodologies.
• ASQ CQE certification is an asset.
• Experience with Project Management and Lean Six Sigma principles.
• Ability to interpret engineering drawings.
• Data analysis using Excel and database tools.
• Experience using ERP systems.
• Familiarity with Counterfeit Parts Prevention, FOD and ESD controls.

Responsibilities

• Coordinate and execute root cause investigations for internal and external issues.
• Track and review corrective and preventive actions using CAPA methodology.
• Conduct audits and determine corrective and preventive actions.
• Analyze root causes and implement actions for processes or parts.
• Develop and manage data analysis of product quality trends.
• Manage testing equipment calibration program.
• Determine quality improvement parameters by identifying relevant statistical methods.
• Interpret manufacturing audits like ISO 9001 and other standards.
• Support new product launches ensuring compliance with standards.
• Contribute to supplier qualification and monitoring programs.
• Support quality goals and resolve quality issues.
• Other duties as assigned.

Skills

Root cause analysis

CAPA

Data analysis

ERP systems

Quality system methodologies

Project Management

Lean Six Sigma

Engineering drawing interpretation

Education

Bachelor’s degree in engineering

ASQ CQE certification (asset)

5 years of equivalent experience

Tools

Excel

Database tools

ERP systems

Job description

Quality Engineer

Why Join Norsat International Inc.?

We have an innovative and outstanding team of industry professionals who drive our ongoing success at Norsat International Inc. We strive to offer a supportive, inclusive and nurturing environment that helps our employees expand their careers and reach their highest potential.

Summary:

As a Quality Engineer, you are responsible for coordinating the investigation, troubleshooting, tracking, and execution of corrective actions for customer complaints, internal issues, and supplier issues. You will be responsible for managing the test equipment calibration.

What You’ll Do:

• Coordinate and execute root cause investigation, tracking, and executions for internal and external issues.
• Track and review corrective and preventive actions using CAPA methodology.
• Conduct audits, creating audits finding reports and determine proper corrective and preventive actions.
• Analyze the root causes and implement corrective actions for processes or parts that have concerns.
• Develop and manage data analysis of product quality trends.
• Manage testing equipment calibration program.
• Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes.
• Understand and interpret all manufacturing audits, including ISO 9001 and other industry standards.
• Support new product launches, ensuring compliance with established standards.
• Contribute in the development and implementation of systems, policies, and procedures for selecting and qualifying new suppliers, as well as monitoring capabilities and performance of existing Suppliers.
• Support quality goals and objectives along with activities to identify, explain and resolve quality issues.
• Other duties as assigned.

What You’ll Bring:

• Bachelor’s degree in engineering field, or 5 years of equivalent experience
• Minimum of 2 years of experience in quality control, quality assurance in manufacturing
• Demonstrable knowledge of manufacturing process and production equipment
• Knowledge of quality system methodologies
• ASQ CQE certification is an asset
• Experience with Project Management, Lean Six Sigma principles
• Ability to interpret engineering drawings
• Data analysis using Excel and database tools
• Experience using ERP systems
• Familiarity with requirements such as Counterfeit Parts Prevention, FOD and ESD controls, etc

What We Offer:

• 100% paid by employer comprehensive health benefits package including medical, dental,life & more (coverage varies);
• 4% RRSP matching;
• Up to an annual maximum of $2,000 per year professional development fund for designations and accreditations;
• 100% reimbursed for job-related training;
• On-going training available;
• Flexible hours of work based on position;
• Employee Referral Program;
• Employee Award Program;
• Plenty of on-site and street parking & a bus stop right in front of the office (bus 405, 410, 416);
• Leisure areas in the office, employees are encouraged to have some fun! (i.e., ping pong table, foosball, Wii, tabletop games, card games);
• Employee events & initiatives: company BBQs, field trips, annual summer event, free snacks events, lunchroom has free flow of coffees & teas.
• Unfortunately, we are unable to provide assistance for relocation, housing, transportation, or work authorization for the Internship.

Please note that benefits may vary by location and employment status.

This is an on-site position, so relocation will be required. Remote work is not supported at this time.

Applicants must hold either a Canadian citizenship, Canadian Permanent Residency, or Work/ Study Permit. Unfortunately, we are unable to provide assistance for work authorization.

About Us:

Norsat International Inc., founded in 1977, is a leading provider of innovative communication solutions that enable the transmission of data, audio, and video for remote and challenging applications. Norsat’s products and services include customizable satellite components, portable satellite systems, maritime solutions, and network solutions. The company’s products and services are used extensively by telecommunications services providers, emergency services and homeland security agencies, military organizations, health care providers, news organizations, and Fortune 1000 companies.