Quality Engineer

Dorigo Systems Ltd.; Burnaby; On-site; CAD 65,000 - 70,000; Full time

Benefits offered by this job

On-site gym

Weekly yoga & cross-fit classes

2 weeks paid vacation at hire

Company-paid health benefits after 3 m

RRSP matching after 1 year

In-house training opportunities

Job summary

Dorigo Systems Ltd. in Burnaby, BC, is seeking an experienced Quality Engineer to lead problem resolution, CAPA activities, and customer quality support across our EMS operations.

You will ensure compliance with AS9100 and ISO 13485, drive continuous improvement on the production floor, and collaborate with suppliers and cross-functional teams. The successful candidate will have a strong data-driven mindset, experience in electronics manufacturing, and proficiency with Minitab and Excel.

Qualifications

• Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, Manufacturing) or related discipline.
• Minimum 3 years of Quality Engineering experience in an electronics manufacturing environment.
• Strong understanding of AS9100 and ISO 13485 standards and their practical application.
• Proven experience leading root cause investigations and corrective action activities.
• Lean Six Sigma Green Belt certification or demonstrated application of Lean Six Sigma methodologies.
• Strong statistical analysis and problem-solving skills, including experience with Minitab or equivalent software.
• Advanced proficiency with Microsoft Excel and quality reporting tools.
• Excellent written and verbal communication skills.

Responsibilities

• Lead root cause investigations and corrective action activities using structured methodologies.
• Provide customer quality support and respond to inquiries and SCARs.
• Support AS9102 FAI, PPAP submissions, control plans, and process validations.
• Maintain and improve AS9100/ISO13485 compliant QMS and conduct internal audits.
• Collaborate with suppliers and cross-functional teams to drive improvements.

Skills

Analytical thinking

Ownership

Customer focus

Problem solving

Communication skills

Education

Engineering degree

Tools

Minitab

Excel

Quality reporting tools

Job description

Ready to Be Part of Something Extraordinary?

Join a leading Electronics Manufacturing Services (EMS) company located in Glenlyon Business Park, Burnaby.

Dorigo Systems Ltd. is committed to driving positive change in everything we do for our customers. We manufacture technology products, from surface mount assemblies to full box-build solutions, for innovative design and manufacturing companies across North America.

We are seeking an experienced and driven Quality Engineer to join our team. This role is responsible for leading problem resolution, continuous improvement initiatives, and customer quality support across our electronics manufacturing operations.

As a key member of the Quality team, you will serve as the primary quality contact for customers in highly regulated industries, including aerospace and medical devices, ensuring quality requirements are understood, documented, and met in accordance with AS9100 and ISO 13485 standards.

The successful candidate is a structured problem solver who thrives in a fast-paced manufacturing environment and is equally comfortable analyzing data, collaborating on the production floor, and engaging directly with customers.

Problem Solving & Continuous Improvement

• Lead root cause investigations and corrective action activities using 8D, DMAIC, A3, 5-Why, Fishbone, and other structured problem-solving methodologies.
• Apply Lean Six Sigma tools including SPC, MSA, Gage R&R, FMEA, control plans, process capability studies (Cp/Cpk), DOE, value stream mapping, and mistake-proofing techniques.
• Analyze quality performance data to identify trends, recurring issues, and opportunities for improvement.
• Facilitate cross-functional continuous improvement and kaizen initiatives.
• Verify effectiveness of corrective actions and implement preventative measures across similar processes and products.

Customer Quality Support

• Serve as the primary quality contact for assigned customer accounts.
• Prepare and support validation activities, including IQ/OQ/PQ protocols and reports.
• Respond to customer quality inquiries, supplier corrective action requests (SCARs), and documentation requirements.
• Support AS9102 First Article Inspections (FAI), PPAP submissions, control plans, and process validations.
• Participate in customer audits, inspections, and quality reviews while driving resulting action items to completion.

Quality Management System

• Maintain and improve quality management system processes in compliance with AS9100 and ISO 13485.
• Support internal audits, management reviews, and external certification audits.
• Manage CAPA activities, non-conforming material reviews (MRB), and change control processes.
• Ensure effective risk management practices through PFMEAs and other quality planning tools.
• Maintain documentation, traceability, and record retention practices that meet customer and regulatory requirements.

Manufacturing & Supplier Support

• Provide day-to-day quality engineering support for SMT, through-hole, and box-build manufacturing operations.
• Evaluate workmanship issues using IPC-A-610 and J-STD-001 standards.
• Support new product introductions through quality planning, inspection criteria development, and process validation.
• Collaborate with suppliers to resolve quality concerns and drive supplier performance improvements.

Qualifications

Required

• Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, Manufacturing) or a related technical discipline, or equivalent experience.
• Minimum 3 years of Quality Engineering experience in an electronics manufacturing environment.
• Strong understanding of AS9100 and ISO 13485 standards and their practical application.
• Proven experience leading root cause investigations and corrective action activities.
• Lean Six Sigma Green Belt certification or demonstrated application of Lean Six Sigma methodologies.
• Strong statistical analysis and problem-solving skills, including experience with Minitab or equivalent software.
• Advanced proficiency with Microsoft Excel and quality reporting tools.
• Excellent written and verbal communication skills.

Preferred

• Experience within Electronics Manufacturing Services (EMS) or contract manufacturing.
• Direct experience authoring and executing IQ/OQ/PQ validation protocols.
• Lean Six Sigma Black Belt certification.
• ASQ Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA).
• AS9100 or ISO 13485 internal auditor training.
• Familiarity with IPC-A-610 and J-STD-001 standards.
• Experience supporting FDA-regulated or medical device manufacturing environments.
• Experience with AS9102 First Article Inspection and PPAP requirements.

Core Competencies

• Analytical rigor — reaches conclusions from evidence and data rather than assumption.
• Ownership — drives issues to closure across departmental boundaries without prompting.
• Customer orientation — understands that responsiveness and documentation quality are part of the product in regulated markets.
• Influence — gains alignment on corrective actions from operations and engineering without direct authority.
• Attention to detail — produces documentation that withstands customer and regulatory scrutiny.

What Makes You Successful

• Excellent analytical and problem-solving abilities.
• Strong sense of ownership and accountability.
• Customer-focused mindset with the ability to build trust and credibility.
• Ability to influence cross-functional teams and drive results.Exceptional attention to detail and documentation quality.
• Strong organizational and project management skills.

What We Offer

• Exceptional state-of-the-art facility
• Competitive Compensation
• On-site gym, weekly yoga and cross-fit classes
• 2 weeks paid vacation at time of hire
• Company paid health benefits after 3 months of employment
• RRSP matching after 1 year of employment
• Opportunities for in-house training for industry standards
• Opportunities for on-the-job training

Job Type:

This is an in-person full-time afternoon position (40 hours per week). Our shift is from 7:00AM - 3:30PM Monday to Friday at our warehouse in Burnaby, BC

Salary:

$65,000 to $70,000 based on experience ($31.25-$33.65 per hour).

The listed salary range for this role is intended as an estimate only. Final compensation for the successful candidate will be determined on a variety of factors, including but not limited to: the nature of the position, work experience, key skills, education and training, location, and applicable regulations (such as minimum wage).

We thank all applicants for their interest. However, only those selected for an interview will be contacted.

At this moment we can consider only local candidates for this role that currently reside in Metro Vancouver, BC.

• Dorigo Systems Ltd. is committed to promoting the values of diversity and inclusion throughout the business. Whether it is through recruitment, retention, career progression, or training and development, we are committed to improving opportunities for people of all backgrounds.